Principal Technical Consultant
Intapp · Charlotte, NC ·
- Seniority
- Principal
- Category
- Solutions engineering
- Experience
- 10+ years
Intapp · Charlotte, NC ·
infobip · Zagreb (Croatia)
genpact · 1401-GIPL: Prestige Technology Park IV, Bangalore
commercetools · Valencia, Spain (Hybrid)
genpact · 3409-G LLC: New York City
The Principal Technical Consultant leads the technical delivery of Intapp solutions, serving as the technical design authority and trusted advisor to clients. Working alongside the Principal Consultant, this role drives requirements gathering, solution architecture, integration management, and client enablement while collaborating cross-functionally to improve products, processes, and implementation practices.
What You Will Do:
Serve as the technical design authority for Intapp solutions (Intapp Open, Time, Walls) throughout implementation
Partner with the Principal Consultant to lead functional and technical solution design
Act as trusted advisor and subject matter expert for all technical aspects of software delivery
Lead technical requirements gathering, data mapping workshops, and architectural design
Manage and triage design/configuration issues in JIRA; plan sprints and assign Solution Engineer tasks
Guide clients toward industry-leading practices
Provide technical administration training and support change management with clients
Drive sprint planning by translating scoping and design decisions into actionable JIRA items, then mentor Solution Engineers throughout execution to ensure solution designs meet technical and client requirements.
Create and maintain centralized implementation and training collateral for delivery teams
Collaborate with Engagement Managers, Principal Consultants, and Solution Engineers to deliver solutions within scope and budget
Partner with Product, Support, Customer Success, and Professional Services teams to improve offerings
Support Sales in scoping solutions to new and current clients
What You Will Need:
10–12 years in a technical implementation leadership role within SaaS Professional Services
Proficiency in web services (SOAP & REST), SQL, and Boomi platform integration services
Strong understanding of iterative development methodologies Demonstrated experience leading business process reviews, design reviews, and client change management
Bachelor's degree in a technical field or equivalent experience
Exceptional communicator — able to translate technical concepts for non-technical stakeholders
Organized, adaptable, and capable of managing multiple concurrent projects independently
Emotionally intelligent team player with strong written, verbal, and interpersonal skills
Analytical, goal-oriented, and committed to continuous learning
Proficient in Microsoft Office productivity tools (Word, Excel, PowerPoint, Visio)
Preferred Qualifications:
Hands-on experience with Intapp products
Background in Legal, Financial, or Professional Services, including familiarity with industry-standard systems (new business intake, conflicts, time capture, ethical walls)
Experience with systems and business process integrations, automation, and master data management; Boomi integration development
Software development knowledge with a solid understanding of logic, patterns, and algorithms
Familiarity with enterprise systems (ERP, PMS, CRM, HR, Financial) and cloud/SaaS environments
Experience with issue tracking systems such as JIRA and MS office productivity tools
What you will gain:
At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.
Here, you will have the opportunity to:
Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.
Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.
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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
infobip · Bangalore (India)