Principal Staff Site Reliability Engineer

You will own reliability for critical services and set technical direction for hybrid cloud infrastructure. You will build infrastructure automation, improve observability, lead AI-assisted incident-response capabilities, strengthen production security, participate in on-call, and mentor senior engineers.

Responsibilities

• Own end-to-end reliability for business-critical services, including SLOs, error budgets, capacity planning, disaster recovery, and incident command
• Design and evolve multi-cloud and on-premises infrastructure across AWS, Azure, and colocated environments
• Build and maintain Terraform, Ansible, and CI/CD infrastructure
• Advance observability through metrics, logs, traces, and profiling
• Lead AI-assisted SRE capabilities for triage, incident summaries, runbooks, and root-cause analysis
• Harden production systems with security, data platform, and application teams
• Participate in on-call, run blameless postmortems, and drive systemic fixes
• Mentor senior engineers and lead infrastructure code and production-readiness reviews

Requirements

• 10+ years building and operating production infrastructure at scale
• Hybrid cloud and on-premises infrastructure experience
• AWS and Azure expertise
• Linux expertise
• Terraform
• Ansible
• CI/CD
• Python
• Go
• Kubernetes
• Service mesh
• Container security
• Datadog
• Prometheus
• Grafana
• OpenTelemetry
• ELK
• Splunk
• Incident command