Principal Product Architect

From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access solutions and support services that help patients quickly start and stay on specialty therapy treatments. We provide scalable, efficient digital hub services for pharmaceutical companies and healthcare providers, streamlining workflows with seamless integration for patient enrollment, consent, and prior authorization. Our best-in-class patient support services enhance every step of care, connecting patients, providers, and brands to drive better outcomes and accelerate time-to-therapy.

Job Title: Principal Product Architect

POSITION SUMMARY:

CareMetx is seeking a highly skilled and visionary Principal Product Architect to provide strategic technical leadership across our product portfolio. This role involves partnering with Product Owners to translate business objectives into executable technical strategies, developing migration roadmaps, and ensuring architectural coherence across multiple products. As a key technical leader embedded within Product Delivery, you will collaborate with cross-functional teams including Enterprise & Solutions Architecture, drive pragmatic decision-making, and enable the product organization to deliver value efficiently and effectively.

PRIMARY DUTIES AND RESPONSIBILITIES:

Strategic Portfolio Leadership:

• Partner with Product Owners and Director of Product Owners to provide architectural guidance on technical product roadmap decisions
• Develop and maintain technology adoption roadmaps and migration strategies across the product portfolio
• Evaluate emerging technologies and recommend approaches that align with business objectives and product strategy
• Facilitate platform consolidation decisions and rationalize technical approaches across products

Solution Design and Guidance:

• Collaborate with Solutions Architecture team to establish reference architectures and reusable patterns for portfolio-wide adoption
• Advise Product Owners on platform choices, technical feasibility assessments, and build vs. buy decisions
• Provide technical leadership for complex, cross-product initiatives that require architectural alignment
• Design approaches that balance business velocity with long-term technical sustainability

Collaboration and Communication:

• Act as the technical bridge between Product Owners, Engineering, and the Architecture organization
• Translate complex architectural concepts into actionable guidance for product teams
• Communicate technical strategies, trade-offs, and recommendations to leadership with clarity and precision
• Foster collaborative relationships across product and architecture organizations

Technical Debt and Quality:

• Establish frameworks for managing and prioritizing technical debt across the product portfolio
• Work with engineering leadership to balance feature delivery with architectural improvements
• Conduct portfolio-level technical assessments to identify risks, dependencies, and optimization opportunities
• Ensure solutions meet quality, performance, scalability, and reliability requirements

Governance and Standards:

• Collaborate with Enterprise Architecture to adapt enterprise standards for product-specific contexts
• Provide architectural oversight and guidance to ensure consistency and quality across the portfolio
• Establish decision-making frameworks for technology selection and platform adoption
• Ensure all solutions meet security, compliance, and regulatory requirements specific to healthcare

Mentorship and Enablement:

• Provide technical guidance and mentorship to Product Owners and Engineering on architectural considerations
• Build architectural capability within product teams through knowledge sharing and best practice dissemination
• Foster a culture of pragmatic technical decision-making and continuous learning
• Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.
• Performs other related duties as assigned.

Qualifications

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor's degree in Computer Science, Information Systems, or a related field (Master's degree preferred)
• 10+ years of experience in software architecture and product delivery, with 5+ years in leadership roles
• Proven track record of leading technical strategy across multiple products or platforms in healthcare or similarly regulated industries

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Technical Expertise:

• Deep expertise in cloud platforms (AWS, Azure, or GCP) and modern application architecture patterns
• Strong knowledge of API design, microservices, data architecture, and integration patterns
• Experience with multiple technology stacks and ability to make objective platform recommendations
• Familiarity with DevOps practices, CI/CD pipelines, and modern software delivery methodologies
• Understanding of healthcare interoperability standards (HL7, FHIR) and integration technologies

Leadership and Problem-Solving:

• Demonstrated success in technical leadership across complex product portfolios
• Strong ability to influence without authority and build consensus across diverse stakeholder groups
• Proven track record of simplifying complex technical landscapes and creating pragmatic migration strategies
• Experience balancing innovation with practical constraints of existing systems and organizational capabilities

Communication and Collaboration:

• Exceptional communication skills to engage both technical and non-technical stakeholders effectively
• Ability to translate between product, engineering, and architecture perspectives
• Experience working in matrixed organizations and navigating complex stakeholder relationships
• Strong facilitation skills for technical decision-making and conflict resolution

Compliance and Risk Management:

• Deep understanding of regulatory compliance standards (HIPAA, PHI, FDA where applicable)
• Experience building secure, compliant architectures in regulated industries
• Ability to assess and communicate technical risks to leadership

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit
• The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Schedule

• Must be flexible on schedule and hours.
• Some travel may be required.

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

Artificial Intelligence in Our Recruiting and Employment Process

CareMetx uses artificial intelligence and automated decision-making technology to support parts of our recruiting, hiring, and employment process, including screening applications, scheduling interviews, and evaluating candidate qualifications. These tools support, not replace, human judgment. A qualified member of our team reviews and makes all final hiring and employment decisions.

CareMetx does not develop or use AI tools with the intent to discriminate against applicants or employees on the basis of race, color, religion, sex, age, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.