Principal Platform Infrastructure Engineer

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[About the Role]

We are seeking a Principal Platform Infrastructure Engineer to join the Operations Engineering Practice (OEP) at the Government Technology Office (GTO). OEP aims to explore technologies, drive innovation, and establish practices in operations engineering - enabling GovTech and Agencies to build and operate resilient digital services.

The Principal Platform Infrastructure Engineer role is a senior technical leader responsible for establishing, evolving, and scaling an operations engineering practice area across the organization. The role drives standards, frameworks, tooling, and capability development that improve the reliability, resilience, and operational excellence of digital services. Working across engineering teams at GovTech, the Principal Platform Infrastructure Engineer influences technical direction, enables adoption of best practices, and leads strategic initiatives that uplift operational maturity at an organizational level. The Principal Platform Infrastructure Engineer owns a specific practice area such as Incident Management, Observability, Automation, Resiliency Engineering, or AIOps.

What you will be working on

• Practice Leadership: Define and maintain the vision, strategy, and roadmap for the assigned Operations Engineering practice area. Establish organizational standards, policies, frameworks, and reference architectures. Identify gaps in current operational capabilities and develop improvement plans. Track industry trends and emerging technologies to continuously modernize the practice.

• Technical Leadership: Serve as the organization's subject matter expert for the assigned practice area. Provide technical guidance on complex operational and reliability challenges. Lead technical evaluations, pilots, and proof-of-concepts. Develop reusable patterns, playbooks, and implementation guides.

• Capability Development: Design and deliver capability-building initiatives across engineering teams. Create training materials, workshops, and communities of practice. Mentor engineers and technical leaders in adopting operational excellence practices. Define competency expectations and skills development pathways.

• Adoption and Transformation: Partner with engineering teams to drive adoption of standards and best practices. Facilitate improvement initiatives across multiple domains and business units. Identify opportunities to reduce operational toil and improve engineering productivity. Measure and report adoption and effectiveness of practice initiatives.

• Strategic Initiatives: Lead cross-functional programs that improve reliability, resiliency, and operational maturity. Partner with product, platform, security, and infrastructure teams to deliver organization-wide outcomes. Contribute to long-term operational modernization efforts including automation, resilience engineering, and AI-assisted operations.

What Success Looks Like

• Deliver measurable improvements in reliability and service availability, operational efficiency, reduction of manual toil, incident response effectiveness, observability, engineering productivity, operational maturity, and adoption of standard operating practices.

• Influences hundreds of engineers across multiple teams. Operations engineering standards and practices adopted organization-wide. Leads strategic operational excellence initiatives. Shapes the future direction of Operations Engineering capabilities.

[What We Are Looking For]

What You Bring

• Technical Experience: 10+ years of experience in infrastructure, platform engineering, site reliability engineering, or related disciplines.

• Deep expertise in at least one operational excellence domain such as Incident Management, Observability, Automation Engineering, Resiliency Engineering, AIOps, or Service Reliability Engineering.

• Experience designing and operating large-scale production systems.

• Strong understanding of cloud platforms, automation, monitoring, and operational practices.

• Demonstrated ability to influence technical direction without formal authority.

• Experience leading organization-wide technical initiatives.

• Strong stakeholder management and communication skills.

• Ability to build consensus across diverse engineering teams.

Preferred Qualifications

• Experience establishing engineering standards or practices at scale.

• Experience building communities of practice. Experience developing training, capability-building, or workforce transformation initiatives. Experience operating in large enterprises or government environments.

What we offer you:

We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*. We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.

Subject to the nature of your job role that might require you to be onsite during fixed hours.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech