Microsoft · Japan, Tokyo-to, Tokyo ·
Embed with customer teams to build and ship production-grade solutions using cloud architecture, data engineering, and AI/ML technologies while driving business outcomes.
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In the Microsoft Industry Solutions Engineering (ISE) team, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations.
We are a global team of world-class engineers who have been working in a Forward Deployed Engineering (FDE) model for more than a decade, embedding directly within customer teams to solve their toughest challenges, side-by-side, and shipping production-ready solutions in days, not months.
As a Principal Account-Aligned FDE, you will be a customer embedded engineer to serve as the primary technical leader aligned to a strategic account, driving business outcomes through hands on execution and multidisciplinary expertise. In this role, you will build and ship production grade solutions, work directly with customers to translate business needs into clear technical approaches, and operate with speed in complex, fast moving environments. This is a senior individual contributor role requiring strong technical depth, credibility with senior stakeholders, industry context, and an entrepreneurial approach to navigating ambiguity and delivering sustained impact over time.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Drive customer outcomes by shaping opportunities and translating business needs into clear, actionable technical approaches
Build and deliver production-grade solutions in customer environments, demonstrating strong engineering execution and end-to-end ownership
Accelerate time to value by operating effectively in ambiguity and delivering iterative, high-impact solutions
Engage and influence senior stakeholders to build trust, align priorities, and guide technical and business decision-making
Apply industry and customer context to tailor solutions and move beyond generic approaches
Prepare and transition work to FDE crews with clear scope and strong technical direction, maintaining continuity across the engagement lifecycle
Operate with an entrepreneurial mindset to navigate complex account dynamics, set boundaries, and drive urgency and accountability.
Embody our culture and values.
Required/Minimum Qualifications
Bachelor’s Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
Or equivalent experience
3+ years of experience managing cross-functional and/or cross-team projects.
Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end.
Additional or Preferred Qualifications (PQs)
Bachelor’s Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development
OR product development
OR equivalent experience.
8+ years of experience managing cross-functional and/or cross-team projects.
2+ years of experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar).
Experience with AI/ML technologies, cloud architecture, data engineering, and using AI tools and workflows in creating software engineering artifacts.
Enjoy travel and are comfortable with travel up to 25%
Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world!
At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. In our team, you will find a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to our success with our customers. It’s an informal and flexible work environment and you’ll be welcome to work in the way that best enables you to get your job done.
We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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