- Serverless-first AWS workloads
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Job Description
We are seeking a Principal DevOps Engineer to serve as a technical leader within our DevOps organization.
This role partners closely with other senior technical leaders to translate strategic platform direction into reliable, scalable, and developer-friendly infrastructure capabilities. The Principal will lead the technical execution of platform initiatives, elevate engineering standards, and drive measurable improvements in reliability, cost efficiency, and delivery velocity.
This is a hands-on leadership role. You will design and implement platform capabilities across our serverless and Kubernetes environments, guide senior engineers, and influence engineering practices across teams.
Key Responsibilities and Outputs
Technical Leadership & Execution
- Partner with Architects to implement and operationalize platform strategy.
- Lead the technical design and delivery of platform capabilities across:
- Serverless-first AWS workloads
- Kubernetes (EKS) environments
- Break down large architectural initiatives into executable milestones.
- Guide platform implementation patterns and reusable modules.
Reliability & Operational Improvement
- Drive systemic improvements that reduce incident frequency and severity.
- Strengthen observability standards (logging, metrics, tracing).
- Support adoption of Product focused SRE frameworks across teams.
- Improve deployment safety, change management, and incident response practices.
Platform Evolution
- Improve CI/CD automation and deployment workflows.
- Contribute to Kubernetes cluster design evolution and networking patterns.
- Improve logging pipelines, cost visibility, tagging standards, and platform guardrails.
- Support platform modernization efforts with a focus on simplification and predictability.
Engineering Enablement
- Improve developer experience across platform offerings.
- Establish clear golden paths for deployment and monitoring.
- Contribute to DORA metric visibility and engineering performance improvements.
- Support responsible AI tooling adoption in our workflows.
Influence & Mentorship
- Mentor senior engineers and elevate platform engineering standards.
- Lead technical discussions and design reviews.
- Make tradeoffs visible and articulate technical risk clearly.
- Reinforce disciplined intake and prioritization practices to protect strategic capacity.
Qualifications
Experience
- 8–12+ years in infrastructure, SRE, or platform engineering.
- Experience operating serverless and Kubernetes environments at scale.
- Proven track record improving reliability and reducing operational toil.
- Experience collaborating closely with multiple engineering teams.
Technical Expertise
- Strong AWS expertise (Lambda, API Gateway, Step Functions, DynamoDB, S3, IAM, VPC).
- Strong Kubernetes/EKS experience including networking and observability.
- Advanced Infrastructure as Code (Terraform preferred).
- Strong CI/CD pipeline design experience.
- Experience with observability tooling (OpenTelemetry, OpenSearch, Prometheus/Grafana, CloudWatch).
- Strong understanding of distributed systems and reliability engineering.
Nice to Have
- Experience implementing DORA metrics.
- Experience supporting SRE models and incident reduction initiatives.
- Experience improving developer onboarding and platform UX.
- Experience writing tools in scripting languages such as Python, Node.js, or similar.
- Experience evaluating AI-assisted development tooling safely.
Tii Elements
- Resourcefulness
- Collaboration & Influencing
- Quality Focus
Additional Information
The expected annual base salary range for this position is: PLN 308,025/year to PLN 513,375/year. This position is bonus eligible. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job‑related factors. Internal equity, market and organizational factors are also considered.
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.
Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well‑being.
Our Mission
is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values
- Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
- Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
- Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
- Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
- One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.
- Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.
Global Benefits
- Remote First Culture
- Health Care Coverage
- Education Reimbursement*Competitive Paid Time Off
- Self-Care Days
- National Holidays
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time Off
- Charitable Contribution Match
- Monthly Wellness or Home Office Reimbursement
- Access to Employee Assistance Program (mental health platform)
- Parental Leave
- Retirement Plan with match/contribution
Seeing Beyond the Job Ad
Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.