The Principal Delivery Manager will lead multiple Agile squads to oversee the design, development, and legacy system decommissioning for a new NSW Government digital platform. The role requires extensive experience in CRM/BPM product delivery and project governance within a hybrid working environment.
We're seeking an experienced Principal Delivery Manager who will drive day-to-day design, development and legacy system decommissioning for a new flagship digital platform. You will lead two to three build squads, working closely with product and engineering counterparts, as well as the Principal Program Manager.
Responsibilities
Project Leadership: Lead delivery governance, executive reporting, risk management and project outcomes.
Agile Delivery: Lead Agile squads, sprint planning and release delivery against roadmap commitments.
Product Delivery: Partner with product and technical teams to deliver high-quality customer-focused solutions.
Stakeholder Management: Align delivery outcomes with business priorities, customer needs and operational goals.
Budget & Resourcing: Manage forecasting, budgets and resource allocation across project workstreams.
Go-Live & Transition: Oversee releases, data migration and legacy system transition activities.
Change Enablement: Support business readiness, training, adoption and successful operational transition.
Essential Criteria
Proven experience leading complex technical delivery, ideally for system replacement and process transformation projects.
CRM /BPM product experience.
Strong knowledge of JIRA, Confluence and MS tools.
Work habits that prioritise outcomes, through commitment to speed, flexibility and quality of deliverables with minimal supervision.
Excellent stakeholder management and communication skills.
Experience with, or ability to adapt to NSW Government practices and standards.
How to Apply
If you're ready to take on the next challenge in your career and you think you can bring your passion to this exciting role, then please click on 'Apply Now' to submit your cover letter and resume. For specific questions relating to the role please contract Nick at [email protected].