Principal Business Analyst

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity: Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and the abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

The Opportunity:

As a Principal Business Analyst, you will own the reporting, analytics, and AI capability domain within the CAPTIVATE ecosystem — translating complex portfolio management needs into well-defined requirements that drive the progressive development of reporting and analytics capabilities in support of portfolio management.

Working closely with the Product Manager, Data and Integration Manager, and technical delivery teams, you will lead the end-to-end requirements lifecycle for analytics and AI initiatives — from stakeholder engagement and requirements definition through delivery oversight and formal closure. You will define data product requirements, maintain the reporting and analytics requirements roadmap, and provide functional oversight to BI and AI development teams to ensure business needs are accurately represented in what gets built.

In a secondary capacity, you will apply the same rigor to a defined portfolio of enterprise applications, partnering with the Product Manager to ensure requests are properly scoped and progressed through delivery.

This is a high-complexity, high-visibility role that sits at the intersection of business strategy, data, and emerging AI capabilities — requiring both the depth to engage at a technical level and the credibility to influence senior stakeholders.

Responsibilities:

• Act as the primary functional interface with business stakeholders to collect business and functional requirements for reporting, analytics, and AI capabilities in support of the portfolio management capabilities delivered by the CAPTIVATE/Planisware ecosystem and, in a secondary capacity, for a defined portfolio of enterprise applications — partnering with the Product Manager to ensure requests are clearly understood, properly scoped, and progressed through delivery.
• Own the review of reporting issues and analytics requirements, assessing functional dependencies and identifying scope prior to governance approval.
• Own the full closure sequence for all gated request types, including functional testing against delivery requirements, coordination of end-user validation, formal sign-off, and communication to the requestor.
• Co-present enhancement requests to the Product Backlog Review Council alongside the requestor, providing functional clarity and well-defined scope to support prioritization decisions.
• Partner with the Data and Integration Manager on data foundation requirements and pipeline dependencies, and provide functional oversight to BI, reporting, and AI development teams to ensure business and functional requirements are accurately represented in the design and delivery of reporting and analytics capabilities.
• Define data product requirements in partnership with the Data and Integration Manager — specifying what data is needed, in what form, and to what standard — to enable reporting and AI capability development.
• Define and maintain the reporting and analytics requirements roadmap, translating business intelligence and AI needs into prioritized requirements and overseeing their delivery in partnership with technical teams.
• Define requirements for and oversee the delivery of portfolio dashboards, resource and financial reporting views, 360 portfolio view, and scenario planning analysis — ensuring they meet the needs of capability owners and senior stakeholders.
• Operate effectively within a post-go-live or run-state support environment.
• Demonstrate familiarity with tiered support models and ITSM concepts, including support queues and SLAs.
• Translate business reporting and analytics requirements into delivery-ready user stories for technical teams.
• Gather, analyze, and document reporting and analytics requirements through discussions, workshops, and refinement sessions — identifying root problems and translating them into prioritized development needs.
• Collaborate closely with stakeholders to ensure proposed solutions meet their needs and expectations.
• Work independently on high-complexity analytics and AI tasks, delivering outputs aligned with company standards.
• Manage multiple tasks simultaneously, demonstrating strong analytical, organizational, and communication skills.
• Communicate complex or sensitive information — including data findings and AI outputs — clearly and effectively to diverse audiences.
• Influence and persuade stakeholders to achieve desired outcomes.

SKILLS AND QUALIFICATIONS

Must-have requirements

• Bachelor's or Master's degree in a relevant field, or equivalent work experience.
• 12+ years of experience in Business Analysis.
• 5+ years of experience in a Lean/Agile development environment, with working knowledge of tools such as Jira and Confluence.
• Strong end-to-end business analysis skills: gathering, analyzing, and documenting business and system requirements across multiple systems, including data flows and system interactions.
• Proficiency in SQL and hands-on experience with BI and visualization platforms such as Tableau and Power BI; familiarity with AI/ML concepts as applied to enterprise data — experience with Salesforce-based applications and Planisware or comparable PPM tools (e.g., Clarity, Workfront, SAP PS) is an advantage.
• Highly organized, with the ability to break down complex problems and prioritize effectively.
• Excellent communication and stakeholder management skills — able to influence across all levels of the organization and convey complex information clearly in writing and verbally.
• Fluency in English.

Nice-to-have requirements

• Experience in Life Sciences, Healthcare, or the pharmaceutical industry (strongly preferred)
• Certification in business analysis (e.g., CBAP, BCS, or similar)
• Familiarity or working knowledge of tools such as Jira and QTest

WHAT TAKEDA CAN OFFER YOU:

At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Monthly Supermarket and Food Vouchers
• Flexible Working Schemes
• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
• Additional Time Off
• Diversity, Equity, and Inclusion Programs

About ICC in Takeda

Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

Locations

MEX - Santa Fe

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time