Salary: Blend technical expertise with customer engagement
About Compnow:
At Compnow, we're more than a leading Australian technology provider. We're a team of innovators, problem-solvers, and trusted advisors helping organisations unlock the full potential of technology.
For more than three decades, we've partnered with businesses across the country to deliver tailored IT solutions, from end-user computing and managed services to complex infrastructure, cloud, cybersecurity, and lifecycle solutions. Our success has been built on strong relationships, exceptional customer experiences, and a commitment to doing what we say we'll do.
As a privately owned and nationally recognised technology business, we've created a culture where people are empowered to make an impact, challenge the status quo, and build rewarding long-term careers. We know that great people are the key to our success, which is why we invest heavily in our team, celebrate achievements, and create genuine opportunities for growth.
Why Compnow?
Every Voice Counts – When you join our team, your skills and ideas will be welcomed.
Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we.
Do What’s Right – We make a point of keeping our skills current and increasing our impact.
Create Connections – Your manager acts as a mentor to help guide you and your career.
We recognise and reward initiative, commitment, and strong performance. Many of our team members have built long-term careers at Compnow by exploring opportunities across different teams, specialties, and leadership pathways. If you're looking for a business where your contribution is valued and your future matters, you'll feel right at home here.
Perks and Benefits
- Additional day of leave to celebrate your birthday
- Five weeks annual leave through our leave incentive program
- Ongoing learning and development programs tailored to your career goals
- Genuine long-term career progression opportunities across a national business
- Exclusive employee discounts on a wide range of IT products and technology
- Discounted accommodation at our Bali retreat
- Collaborative team culture with regular social events and celebrations
What you’ll do?
The Presales Engineer acts as a technical expert who works closely with the sales team to support the sales process by providing technical knowledge and solutions to potential customers. This includes understanding customer requirements, preparing technical proposals, delivering product demonstrations, addressing technical inquiries, and creating customised solutions that meet client needs. The Presales Engineer plays a crucial role in building customer confidence and ensuring that the proposed solution aligns with the customer's technical and business objectives. They also often assist in the implementation phase and provide feedback to product development teams.
- Collaborate with the sales team to understand customer requirements and business objectives.
- Conduct product demonstrations and technical presentations to potential clients.
- Perform solution architecture design and ensure product compatibility with client infrastructure.
- Work closely with internal departments to communicate client feedback and requirements.
- Support the transition from pre-sales to post-sales by assisting with implementation and deployment as needed.
What you’ll bring?
- Previous experience in a Presales Engineer or similar position.
- Extensive experience in server or storage (Dell/NetApp), and networking (Juniper/Fortinet). CISCO, Azure and AI Purview (or other relevant AI technologies) is highly desirable.
- Hands-on experience with product demonstrations, proof of concepts, and solution architecture design.
- Excellent communication and presentation skills to effectively convey technical information to non-technical audiences, particularly to c-suite executives.
- Relevant certifications in infrastructure and/or networking, including CCNP, Fortinet NSE 4-7, JNCIP or PCNSE.
- Problem-solving mindset with a focus on delivering customer-focused solutions.
What else do you need to apply?
- Travel on-site to our office in Notting Hill and to our client's sites across metro Melbourne.
- Must be an Australian resident available to work full time without restrictions
Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.
We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.
All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.