A presales engineer in Kuala Lumpur who partners with sales to advise customers, design CDN and cloud/network security solutions (DNS, DDoS protection, WAF, bot management), run POCs, respond to RFPs, and deliver demos, while building expertise in emerging AI Gateway and AI infrastructure offerings.
Partner with the Sales team to provide technical consultation and solution qualification during the pre-sales
engagement process, including technical evaluations, objection handling, troubleshooting, and customer
follow-up.
Design and propose solutions based on customer requirements, primarily covering CDN, Dynamic
Acceleration, DNS, DDoS Protection, WAF, Bot Management, and other cloud/network security solutions.
Develop technical solution documents and proposals, conduct Proof-of-Concepts (POCs), and provide
technical responses for RFQs/RFPs and tenders.
Deliver product demonstrations and technical presentations, explaining how CDN and security solutions
can be integrated into customers' architectures and operations.
Work closely with Product Management, Engineering, Operations, and Business teams to communicate
customer requirements and provide feedback for product development and technology roadmaps.
Support and develop technical understanding of emerging products and technologies, including AI Gateway
and AI-related infrastructure solutions.
Requirements
Proficiency in Mandarin (both written and spoken).
Open to those with 3-10 years' working experience in customer-facing pre-sales or post-sales position.
Good understanding of technical concepts such as CDN, DNS, HTTP, DDoS, TCP/IP etc.
Basic knowledge of Linux and networking fundamentals.