Presales Consultant
UKG · Sydney,NSW,Australia ·
- Work mode
- Hybrid
- Category
- Solutions engineering
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
About the Team
You’ll join our Presales Consulting team, a group of trusted advisors who partner closely with sales, product, and services to help customers confidently choose the right workforce solutions. This team plays a critical role in shaping customer experiences by combining deep product knowledge with a strong understanding of business challenges across industries.
About the Role
As a Presales Solution Consultant, you help customers envision how UKG solutions can solve meaningful workforce challenges. You partner with sales to understand customer goals, design thoughtful solutions, and deliver engaging demonstrations that clearly communicate value and outcomes.
You are both a strategist and a storyteller - translating complex needs into simple, compelling solution narratives that build trust and momentum throughout the sales process.
In this role, you will:
- Partner with sales to lead discovery conversations that uncover customer challenges, priorities, and success measures
- Design end‑to‑end solution approaches that align UKG products to customer business needs
- Deliver tailored product demonstrations and presentations that clearly articulate value and differentiation
- Collaborate with internal teams such as Product, Services, and Implementation to ensure solution feasibility and alignment
- Contribute to deal strategy by identifying risks, assumptions, and next steps that move opportunities forward
- Support proposal responses and sales-to-services transitions to ensure continuity and clarity for customers
About You
Basic Qualifications
- Experience supporting complex sales cycles in a presales, solution consulting, or consultative customer-facing role
- Experience presenting solutions to a range of audiences, including senior business leaders
- Strong ability to translate business requirements into clear, practical solution designs
- Willingness to travel for customer engagements when required (travel may exceed 25%)
Preferred Qualifications
- Experience with workforce management, human resources, payroll, or related enterprise software solutions
- Experience partnering closely with sales teams in a quota‑carrying environment
- Comfort facilitating discovery sessions, workshops, and executive‑level discussions
- Bachelor’s degree or equivalent practical experience
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]