Pre-Sales Engineer (Cybersecurity)
About the Job
ProofOps is a cybersecurity services company helping organizations across the UAE and Middle East strengthen their security posture through practical, outcome-driven programs. We work closely with customers to design and deliver security solutions that are implementable, measurable, and aligned to real operational needs.
We’re looking to add a technically strong, customer-facing Pre-Sales Engineer who can lead discovery, shape solutions, run demos/POCs, and support proposals—while partnering closely with sales and delivery teams.
About the Role
As a Pre-Sales Engineer (Sales Engineer – Technical), you will be the technical owner in the pre-sales cycle—supporting customer engagements from first meeting through solution design, demo/POC, proposal, and handover. You’ll build customer trust, reduce technical uncertainty, and help close opportunities by connecting technical value to business outcomes.
What You’ll Do
- Lead technical discovery sessions to understand customer environments, pain points, constraints, and success criteria.
- Design solution approaches and service scopes aligned to customer requirements and delivery realities.
- Deliver technical presentations, workshops, product/service walkthroughs, and proof-of-concepts (POCs).
- Support sales with technical qualification, objection handling, and solution positioning.
- Produce technical content for proposals and RFPs (architecture diagrams, solution narratives, assumptions/dependencies).
- Act as the technical liaison between customers, sales, and delivery to ensure clean handovers and scope integrity.
- Stay current on cybersecurity technologies, threat landscape trends, and best practices relevant to customer conversations.
What You’ll Need
Must-have
- 2–4+ years in a Pre-Sales / Sales Engineer / Solutions Engineer (cybersecurity) role.
- Strong fundamentals across core domains: networking, endpoints, identity, cloud basics, security logging/monitoring.
- Excellent communication and presentation skills; comfortable with both technical and business stakeholders.
- Ability to translate technical concepts into business value (risk reduction, operational improvement, compliance alignment).
- Bachelor’s degree in Computer Science / IT / Engineering (or equivalent experience).
Nice-to-have
- Hands-on exposure to any of: SIEM/XDR/EDR, SOC operations, vulnerability management, incident response, IAM/PAM, cloud security, network security, email security, DLP/DSPM.
- Experience creating customer-facing solution documents and responding to RFPs.
- Relevant certifications (e.g., Security+, CCNA, AZ-900/AWS CCP, vendor certs).
Benefits of Working at ProofOps
- Competitive compensation + performance incentives: Strong base with deal incentives for impact.
- Hybrid flexibility: Practical hybrid/WFH setup balanced around customer workshops and demos.
- Training & certification budget: Dedicated annual budget for cybersecurity training and certifications.
- Hands-on technical depth: Work on real customer problems across modern security stacks and services.
- Strong collaboration: Direct access to delivery and leadership to design solutions that are realistic and win-worthy.
- Growth path: Progression into Senior Pre-Sales / Solutions Architect / Practice Lead based on performance.
- Culture: Cyber-focused team that values technical credibility, ownership, and execution.