Pre-Sales Lead Service Provider and MCN

Grow with us

The Market Area Europe and Latin America EMEA represents a world of opportunities for us at Ericsson. The rich diversity of cultures and our strong commitment to diversity and inclusion are just a couple of our unique strengths. EMEA is at the forefront of 5G technology and is a trailblazer in innovation, with our Networks organization playing a crucial role in thought leadership and value Argumentation in this dynamic market area, where the pace of change is rapid and business realities vary across the more than 100 countries where we operate.

We are looking for Pre-Sales Lead in Cluster UK and Ireland to lead the pre-sales business for one of the account in the UK

To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization.

This role is critical in ensuring the effective and seamless execution of E2E solutions, delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers.

This role will act as the techno-commercial leader for the Cluster UK and Ireland MCN Service Providers business and portfolio, driving the MCN strategy within the UK and Ireland, enabling the sales organization to maximize growth opportunities in these domains, fostering collaboration, and ensuring feedback and information sharing with the MA and BA.

Join our Team

What will you do

• Position Ericsson as a leader in the NMS portfolio by sharing expertise and thought leadership in the industry. Communicate and discuss Ericsson’s technology strategy and vision with key stakeholders on the customer side such as CTO CIO and direct reports.
• Ensure customers have a clear understanding of Ericsson’s latest technological solutions and their competitive advantages.
• Identify and prioritize addressable market opportunities for Ericsson in MCN and SP domains across Cluster UK and Ireland, including industry verticals beyond CSPs, utilities and defense
• Ensure consistent messaging, positioning, and engagement approaches across all MCN opportunities within the CU
• Support customers in shaping a robust, future focused Network Evolution strategy
• Build and maintain strong, long term relationships with clients, acting as a trusted advisor on NMS solutions and strategies
• Work closely with clients to understand their business goals and challenges, helping to design solutions that drive performance improvements and cost savings.
• Serve as the focal point for the KAM team on all Networks Presales matters, supporting business development and project execution in alignment with the CORE 3 way of working
• Ensure close collaboration and knowledge sharing between other CU E2E Networks functions including Customer Solution Managers, COM and wider delivery team to ensure that everyone is aware and aligned on the agreed customer strategy
• Foster a culture of collaboration, innovation, and high performance within the Customer Unit.
• Accountable for developing and delivering superior end-to-end solutions spanning across Radio and Transport portfolio, with all associated Deployment, Design Optimization, Performance and Evolution and Support Services, as well as Managed Services in CU UK and Ireland.
• Align Ericsson's full Networks portfolio roadmap (Radio Access Network, Transport, Compute, hardware, software, and services) with the business needs,
• Lead performance evaluations, feature improvements, and operational excellence initiatives on Ericsson's Networks portfolio deployed with our customers
• Act as Subject Matter Expert in specific technologies, products and service, or solutions.
• Support CSR or Solution Architects in specific technical issues
• Leverage on EMEA Networks Practice Area teams and strengthen the collaboration to drive product requirements, NPI and Sales Programs
• Cascade BNEW solution initiatives and propositions and adopt them in the customers’ strategy following a techno commercial approach.

You will bring

Competence

• Strong Pre Sales and Service Delivery business understanding and experience.
• Strong pre sales and service delivery business understanding, with extensive experience supporting commercial engagements.
• Deep expertise in end to end telecom networks, especially RAN technologies
• Solid technical foundation in telecommunications systems, combined with a continuous learning mindset to stay current with evolving technologies and regulatory changes.
• Comprehensive knowledge of Ericsson’s E2E Networks portfolio across both Products and Services.
• Strong customer intimacy skills with the ability to build trust and influence technical and business stakeholders.
• Proficient in consultative selling across techno‑commercial and services engagement models.
• Strong financial understanding paired with excellent communication, presentation, and influencing skills.
• Knowledge of Health and Safety operational processes and relevant legal requirements.
• Proven leadership experience managing complex technical teams and multi‑domain network projects

Experiences

• At least 7 years of experience in technical role in service delivery, technical presales, or a related technical field.
• Experience in Mission Critical engagements and technology
• Strong technical expertise in NMS portfolio, tools, and technologies, along with a deep understanding of service delivery processes.
• Experience designing and delivering large scale optimization solutions in complex environments.
• Exceptional communication, presentation, and negotiation skills, with the ability to influence decision makers and stakeholders at all levels. 4
• Strong analytical and problem solving capabilities, with a focus on driving business results for clients.
• Ability to work collaboratively in cross functional teams and manage competing priorities effectively.