IFS · Ottawa, Ontario, ca ·
A forward-deployed pre-sales engineer at IFS Loops who runs discovery with strategic customers, builds fast agentic AI proofs of concept on the IFS Loops platform, and feeds field learnings into the product roadmap. Requires hands-on agentic AI skills and a presales/solutions engineering background.
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About the Role
You'll join IFS Loops as a founding member of a new kind of forward-deployed role - one built deliberately to sit between presales and product, not to live entirely inside either one. This isn't a role where you just run a demo, win a deal, and move on. You'll go deep with our most strategic prospects and customers, discover the agentic use cases that actually move their business, prove them fast by using the IFS loops platform to show its value, and then feed everything you learn straight back into what IFS Loops product team. The best PoC patterns you create won't stay locked inside a single account; they become native Agentic platform capability, shipped to every IFS customer.
This is a role for someone who genuinely loves being in the room with customers, but who's thinking like a product person the entire time they're there and is solving for complex problems that the customer can see value of in short POV cycle
You'll
Own the full arc from conversation to proof: run discovery directly with prospects and customers, identify agentic use cases with real business value, and build convincing Solutions using IFS loops agentic platform proofs of concept in weeks, not months.
Be the technical voice customers trust: present the same PoC as a hands-on walkthrough for a technical architect and as a business case for a CxO - sometimes in the same week.
Sit at the center of presales and product: partner with Account Executives to win technical validation on live deals, and with the Loops product and engineering teams to turn recurring patterns into native platform capability.
Shape what IFS Loops becomes: what you learn in the field - what works, what doesn't, what customers actually ask for - feeds directly into the Agentic platform roadmap.
Build faster than anyone else in the room: use AI-assisted development tools to compress prototyping timelines and move at founder speed.
Bring judgment to ambiguity: know when a use case is real and buildable versus a distraction and scope a PoC that proves the point without overbuilding.
Train Core presales on standard capability of the platform and digital workers. Run ongoing workshops globally to help them scale.
About You
You love customers - genuinely: you're as energized by a whiteboard session with a VP of Operations as by tuning a multi-agent workflow.
You've done presales or solutions engineering: discovery, demos, PoCs, objection handling and you know how to move a technical evaluation toward a decision.
You also think like a product person: you can tell the difference between a one-off customer ask and a pattern worth building into the platform.
You're deeply hands-on with agentic AI: multi-agent design, tool use, human-in-the-loop patterns, and platforms like Agent Studio or comparable orchestration tools.
You understand asset-intensive industries: Enterprise Asset Management, Field Service Management, Manufacturing, or Aerospace & Defense, well enough to run a credible conversation without a subject matter expert in the room.
You communicate with equal credibility to a developer deep in an API and a CEO thinking about risk and ROI.
Experience: a track record in presales, solutions engineering, or forward-deployed roles, with genuine product instincts. Former founders and builders who've shipped 0-to-1 are strongly encouraged to apply.
Nice to Have
Experience in a forward-deployed, applied AI, or founding engineering role at a fast-growing enterprise AI company
Experience translating field learnings into product requirements or roadmap input
Deep familiarity with LLMs, retrieval systems, and agent evaluation frameworks
Experience selling or deploying software into asset-intensive or regulated industries (aerospace & defense, energy, manufacturing)
Willingness to travel to customer sites (approximately 25–50%)
What We’re Offering
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
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