Pre-sales Engineer
Legrand North America · Bedford, East of England, United Kingdom ·
- Work mode
- Hybrid
- Category
- Solutions engineering
Position of the function in the organization:
Member of the USystems Cooling organization within Legrand Data Centre Solutions.
Direct reporting line to: Cooling Director - LDCS Europe.
Functional interface with Sales teams, Global Key Account teams, Product Management, Engineering, and Operations.
2. Solution Design & Technical Support
Provide technical input for RFQs, tenders, proposals, and framework agreements.
Answer technical queries related to performance, integration, efficiency, and reliability.
Develop and validate solution designs, ensuring alignment with customer requirements and LDCS standards
Ensure accurate and structured technical handover to project execution, service, and operations teams.
Collaborate with Product Management and Engineering to address complex technical challenges.
3. Market Feedback & Internal Collaboration
Provide structured feedback to product management regarding customer needs, market trends, and competitive insights.
Support internal sales enablement and technical training activities.
Participate in industry events, customer visits, and trade shows as a technical ambassador for USystems cooling solutions.
Act as the technical presales reference for USystems cooling solutions.
Support regional sales teams and Global Key Account Managers on opportunities.
Engage directly with end customers, consultants, and partners.
Deliver customer-facing technical presentations, workshops, and product demonstrations.
Translate customer requirements into compliant, optimized, and competitive cooling solutions.
Qualify opportunities, assess technical feasibility, and influence solution positioning.
Personal Attributes:
Strong customer orientation with solid commercial awareness.
Confident, credible, and professional when engaging with senior customer stakeholders.
Structured, detail-oriented, and solution-driven mindset.
Collaborative, adaptable, and comfortable working across functions and cultures.
Qualifications & Experience:
Essential
Bachelor’s or Master’s degree in Engineering or equivalent technical field.
Proven experience in data centre cooling (presales, engineering, or technical sales).
Strong understanding of data centre cooling principles (airflow management, heat rejection, redundancy, energy efficiency).
Experience delivering customer-facing technical presentations and demonstrations.
Ability to communicate complex technical concepts clearly and credibly to both technical and non-technical audiences.
Fluent English (written and spoken), additional European languages are a plus.
Willingness to travel regularly across Europe, as required by business needs.
Desirable
Experience with rear door heat exchangers, liquid-assisted cooling, or high-density / AI / HPC environments.
Experience supporting strategic or global accounts.
Exposure to large multinational organizations and matrix environments.