Pre Sales Consultant

Pre Sales Consultant
Melbourne/Brisbane | On-site | Moving Services

One Team. One Purpose. One Global Impact.
Every relocation begins with people. Every move creates opportunity. At Sirva, we're united by one shared purpose: helping people and organisations move forward. Join us and you'll build a career where your work makes a difference every day.

MOVE WITH PURPOSE
Your Impact Starts Here
The Pre-Sales Consultant is responsible for the customer satisfaction of inbound calls and the telephone communication of web-based quote request enquiries with the view to qualification of the call, the securing of a pre-move inspection, quotation and follow up to a point of closing the sale and handing over to Operational teams for execution. You may be required to carry out virtual surveys and inspections to enable a cross functional service within the organisation.
In this role, you will:

Ensure that all prospective clients are made aware of the company's payment requirements.

Prompt follow up of voice mailed messages and web based ‘Request a Quote’ via personalised phone call within 24 hrs.
Qualify incoming telephone sales enquiries and immediately evaluate high value opportunities for hand over to Moving Sales Consultants via appointment booking screen.
Full-service relationship management for all other valued opportunities from follow through to completion.
Prepare and send quotes as requested
Collect and enter move inspections/quotes in Navision/ProMove
Follow up all leads within 48 hours of contact to client with possibility to negotiate prices of removals within appropriate margin levels to achieve confirmed sale.
Collaborate and instruct services either to internal department or to external vendors with clear communication on instruction
Utilize a variety of sales strategies including sales presentations, brochures and product & insurance materials to promote the Allied brand.
On occasion, complete video inspections for International, Domestic removals as required and assist clients in all aspects of moving using a full scope of marketing strategies to promote the Allied brand
To maintain a daily diary of activities that ensures appropriate scheduling of client appointments, sales activities & presentations (video).

GROW WITH INTENTION
What You’ll Bring

Exceptional customer service focus and experience successfully servicing Cooperate and consumer clients.
Excellent written and verbal communication skills
Internal and external relationship building skills
Competent user of IT systems – Navision/Pro-move

LIVE THE SIRVA LIFE
Belong at Sirva
At Sirva, we are committed to creating an environment where employees can thrive professionally and personally. We encourage innovation, value diverse perspectives, and empower our people to make a meaningful difference every day.
Whether you're collaborating across borders, learning from experienced colleagues or celebrating shared achievements, you'll be part of a culture built on trust, respect and inclusion.
Join us and help shape the future of global mobility.

How We Support You to Grow
Being part of a truly global organisation means your opportunities can grow as far as your ambitions. From flexible ways of working and wellbeing initiatives to learning, development and financial rewards, we're committed to helping you thrive—both professionally and personally.
Benefits include:
Hybrid working Core Flex Hours
Health & wellbeing programmes Learning & career development
Financial rewards Global career opportunities

Ready to Move Forward?
If you're looking for a career where you can make a meaningful impact while growing alongside a global team, we'd love to hear from you.