Pre-Litigation Legal Assistant

This is an entry-level, in-office position for someone who is organized, professional, detail-oriented, coachable, and comfortable communicating with clients.

Kistler Law Firm, APC is seeking a Pre-Litigation Legal Assistant for our Palmdale office.

This position supports the firm’s pre-litigation department and helps guide clients through their personal injury claims before a lawsuit is filed. The right candidate will be organized, detail-oriented, professional, coachable, and comfortable communicating with clients, insurance adjusters, medical providers, body shops, and other parties involved in a claim.

Prior personal injury or law office experience is helpful, but not required. We are willing to train the right person. This is a good opportunity for someone who wants to learn personal injury case management.

Responsibilities include:

• Communicating with clients
• Helping clients understand the status of their case and next steps
• Assisting with property damage issues, including vehicle repairs, rental vehicles, body shop coordination, total loss issues, and insurance communications
• Managing and organizing client files in the firm’s electronic case management system
• Reviewing and analyzing case information, medical records, and claim documents
• Drafting legal correspondence under attorney supervision
• Assisting with demand letters to insurance companies under attorney supervision
• Communicating professionally with insurance adjusters, medical providers, body shops, and other case-related contacts
• Helping prepare cases for settlement discussions and claim negotiation under attorney supervision
• Performing other tasks related to the pre-litigation department as assigned

Ideal candidate:

• Organized and detail-oriented
• Professional and calm when communicating with clients and adjusters
• Strong written and verbal communication skills
• Able to follow procedures and meet deadlines
• Able to manage multiple tasks and cases at the same time
• Comfortable working with documents, records, and case information
• Empathetic and patient with clients
• Coachable and willing to learn
• Reliable, punctual, and responsible

Experience:

• Prior law office, personal injury, insurance, medical office, customer service, administrative, or claims-related experience is helpful, but not required.

Schedule:

Monday through Friday, 8:30 a.m. to 5:30 p.m.

This is an in-office position in Palmdale, California. This position is not remote and is not part-time.