Practice Manager & Treatment Co-Ordinator

A dental practice is more than a business - and managing one is more than a job.
Whether you're an experienced Practice Manager or come from a similar people-focused field, this could be just the opportunity you've been waiting for.

We’re looking for a motivated and people-focused Practice Manager to join our fabulous specialist orthodontic team at Portman Smile Clinic in Hailsham.

• Full-time hours available, 40 hours per week over 5 days with typical shifts of Mon-Fri 8am -5pm with flexibility for late night 1 per week.

• Competitive salary from £36000 per annum

• Supportive and collaborative operations manager and business partners, assisting with overall practice growth and management

Please note that as part of your role, you’ll be the Registered Manager for this practice.

About you

We’d love to receive your application to our Practice Manager / TCO vacancy if you have the following skills and experience:

• A healthcare, retail, hospitality, or similar service-focused background - experience managing a dental practice or strong leadership experience as a lead dental nurse is an added bonus, but not essential

• Passionate about delivering great service

• Previous experience as a Treatment Coordinator or Patient Care Advisor – we also welcome applications from those with sales experience gained in a customer-facing environment

• A caring and empathetic approach, with excellent communication and relationship-building skills

• A team player who thrives on delivering exceptional patient care and service

• Leading and supporting colleagues to perform at their best

• Confident working with financials (P&L, KPIs, budgets)

• Focused on delivering operational excellence: from fully-functioning equipment and facilities, to a compliant, process-driven practice team

What do you get in return?

• GDC, Indemnity and CPD costs fully covered

• Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme

• Additional Reward: bonus scheme based on practice performance

• Extra Leave: Birthday off and option to buy 3 more days

• Family Support: Enhanced maternity/paternity leave

• Financial Security: Life assurance and pension scheme

Who are we?

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people. St Albans Orthodontics is one of circa 70 specialist orthodontic practices within PortmanDentex, making us the leading orthodontic provider in the UK.

Application process

When you click apply, we’ll just need your CV and contact details, along with the answer to four quick questions and your application will be complete! You’ll get a response as quickly as we can, whatever the outcome of your application.

Ready to join us? Click apply to take the next step in your career.

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We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.