Practice Manager

Sandhills Medical is seeking a highly organized Practice Manager to oversee the overall leadership and day-to-day operations of an assigned physician network office. In this role, you will manage three to four healthcare providers at one site or two to three providers across multiple sites. You will collaborate closely with providers, staff, and internal service lines (including pharmacy and specialty care) to support effective clinical operations, supervise all clinical and clerical staff, and foster strong community engagement.

Key Responsibilities

• Operational Oversight: Direct day-to-day office business according to medical guidelines; monitor provider schedules, daily patient flow, and manage patient triage.
• Staff Management: Direct, hire, train, evaluate, and discipline all clinical and clerical staff while managing schedules and coverage.
• Collaboration & Communication: Maintain strong working relationships with internal departments (Medical Director, CNO, Pharmacy, Quality Improvement) and external community partners or vendors.
• Financial & Administrative Duty: Monitor and submit payroll on time, handle patient complaints, and manage inventory and supplies in a fiscally responsible manner.
• Compliance & Quality: Maintain updated compliance records (OSHA, PHS, CDC, PCMH, BCCCP) and support Patient-Centered Medical Home (PCMH) and quality improvement activities.
• Revenue and Community Engagement: Proven ability to drive clinic revenue growth and expand Sandhills Medical’s visibility through proactive community engagement.