Practice Manager - Robotic and Endoscopic Spine

ABOUT THE STEADMAN CLINIC:
Join The Steadman Clinic Team and embark on a rewarding career where you can make a life-changing, and life-style saving, impact on the lives of professional athletes and community members alike. Here, you won't just be part of a world-renowned orthopedic team; you’ll play a vital role in delivering exceptional, patient-centered care that transforms lives. You'll also be surrounded by the stunning mountain communities that are home to our clinics, allowing you to enjoy a unique lifestyle that balances professional growth with outdoor adventure and the rewarding experience of making a positive difference in people's lives. This is more than a job; it’s an opportunity to blend your professional passion with an extraordinary lifestyle in the heart of the Rockies. Come be part of something truly special!

POSITION DETAILS

Job Title: Practice Manager

Practice: Robotic and Endoscopic Spine; Michael Gallizzi, MD

Status: This is a full-time, year-round, benefits eligible position.

Classification: Exempt - Salary

Location: Primarily based in Vail with occasional travel to other clinic locations.

Schedule: M-F

Pay Range: $65,000-$80,000 DOE

PRACTICE MANAGER OVERVIEW

The Practice Manager is responsible for overseeing the administrative duties for the specified physician practice. The Practice Manager will help direct patient flow, provide administrative oversight to clinical providers, and ensure that patients receive the highest quality customer service experience while receiving world-class orthopaedic medical care.

CORE RESPONSIBILITIES

• Provide executive support to assigned physician practice: performs complex administrative duties including responding for physician when he is unavailable, composing correspondence, and coordinating resources across the practice.
• Oversees patient relations providing patients with outstanding customer service and support, handles patient medical questions and complaints.
• Serve as a primary point of contact for surgery scheduling, coordinating with patients, insurance teams for authorization, and external surgical facilities to ensure seamless scheduling and care coordination.
• Develops and maintains clinic/patient surgery schedule and coordinates patient flow.
• Responsible for coordinating meetings for assigned physician which includes, but isn't limited to, reserving meeting rooms, ordering meals, developing agendas, taking/publishing minutes, and following through on action items.
• Under the direction of the physician, partner with Human Resources on recruitment, hiring and onboarding of new employees, managing the annual performance evaluation process, and supporting performance management needs.
• Under direction of the physician, support the supervision of the Physician's Team including maintaining staff schedule and time off requests to ensure appropriate clinic coverage.
• Develop and implement policies and procedures to ensure the smooth running of the practice.
• Develop strategies for continued growth and development of physician practice.
• Serves as a representative to the Practice Manager Team meetings.
• Maintain compliance with all relevant laws and regulations, including HIPAA and OSHA.

Perform other related duties as assigned: Please note, the responsibilities and scope outlined in this document are not exhaustive and may evolve based on business needs. This job description serves as a general overview of key duties and responsibilities but is not intended to be a comprehensive list of all tasks required for the position. Duties may change at any time, with or without notice, and at the sole discretion of The Steadman Clinic.