Practice Business Manager - Burlington, VT

Job Description Summary

Under limited supervision, leads in the management of the overall growth of the Branch’s or Financial Advisor team’s practice. Uses extensive knowledge and skills obtained through education and experience to provide guidance to associates in resolution of moderately complex issues, client service and team project management.
Directs the practice’s day to day operational functions, ensuring compliance with firm and regulatory policies and procedures. Assists with sourcing new advisors from initial contact through transition to the branch and acts in a professional sales and marketing capacity to help new and existing Financial Advisors meet sales goals.
Extensive contact with internal and external customers is required to establish and maintain networking relationships that lead to creating new business.

Job Description

Practice Business Manager

Job Summary

Under limited supervision, manages the overall growth of the Branch or Financial Advisor’s practice. Uses extensive knowledge and skills obtained through education and experience to provide guidance to associates to resolve moderately complex issues, provide client service and manage projects. Directs the practice’s day-to-day operational functions, ensuring compliance with firm and regulatory policies and procedures. Assists with sourcing new Advisors from initial contact through transition to the branch. Acts in a professional sales and marketing capacity to help new and existing Financial Advisors meet sales goals. Maintains extensive contact with internal and external customers to establish and maintain networking relationships that lead to creating new business. This role is approved for teams with production of at least $3,000,000.

Essential Duties and Responsibilities

• Develop and execute a strategic plan to monitor and control expenses in order to facilitate

revenue growth for the practice, improve productivity, realize operational efficiencies and address the competitive landscape.

• Lead delivery of the client experience by managing administrative procedures as well as directing and coordinating client requests.

• Work directly with home office personnel to coordinate branch-home office workflow.

• Research and resolve complex problems related to client accounts and inquiries.

• May review daily work of practice team’s support staff. Evaluate support staff workload to

determine any necessary assignment or workflow changes.

• Plan and coordinate special projects for practice, including events for clients and prospects.

• Assess training needs, identify industry-developed training programs and coordinate training

implementation.

• Assist with training Financial Advisors on the latest platform and product enhancements, including new software, websites and other tools and resources.

• Educate Financial Advisors on the benefits of products and services offered for their clients.

• Develop and maintain strong relationships with key internal and external business partners.

• Source and develop new Financial Advisor affiliations to achieve branch recruiting goals.

• Establish relationships with prospective Advisors, sharing information regarding the Raymond

James and Associates platform.

• Maintain a prospect database, gathering information and data on prospects to determine suitability during the branch recruiting process.

• Participate in conference calls and meetings with prospects to understand their business and

product mix. Address issues, interests and concerns during such meetings.

• Prepare payout analyses based on prospect’s production and mix of business. Generate

proposals for prospects.

• Oversee the transition process for internal transfers or new affiliates to ensure a professional

recruiting process from initial contact through transition to the branch. Ensure every step of the

onboarding process is executed properly.

• Partner with home office departments to leverage product sales and generate new business

opportunities for Financial Advisors.

• Respond to requests from Financial Advisors regarding product sales.

• Create business development strategies.

• Maintain and expand referral sources, including coordinating target marketing campaigns.

• Perform other duties and responsibilities as assigned.

Knowledge of

• Team and branch market strategy.

• Company policies and procedures, as well as industry rules and regulations.

• Investment concepts, practices and procedures used in the securities industry.

• Concepts, practices and procedures of business development in a financial services environment.

• Financial markets and products.

Skill in

• Sourcing and developing prospects, responding to inquiries, and turning them into sales

Opportunities.

• Organizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines.

• Operating standard office equipment and using required software applications to produce

correspondence, reports, electronic communication, spreadsheets, and databases.

Ability to

• Use oral and written communication skills to interact effectively with all levels of the organization and external clients.

• Provide and lead others to provide a high level of customer service in a calm, courteous and

professional manner.

• Utilize tact and diplomacy to handle customers in a deadline-driven environment.

• Project a professional appearance and demeanor while working with clients.

• Maintain currency in investment advisor and financial planner services and products.

• Work independently as well as within a team, under minimal supervision.

Education/Previous Experience

Bachelor’s Degree in related field and a minimum of three (3) years of experience in the financial services industry.

• OR ~

• An equivalent combination of experience, education, and/or training as approved by Human

Resources.

Licenses/Certifications

• SIE required provided that an exemption or grandfathering cannot be applied.

• Series 7 required.

• Series 63, 65 and/or 66 as required by state.

• Ability to obtain additional securities and advisory state registrations if required by state.

Travel Required: Yes, 15 % of the Time

Education

Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance

Work Experience

General Experience - 3 to 6 years

Certifications

s66 - Uniform Combined State Law Examination - Financial Industry Regulatory Authority (FINRA), s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Salary Range

$35,568.00-$85,000.00

Travel

Less than 25%

Workstyle

Resident

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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