POS Inventory & Deployment Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

The POS Inventory & Deployment Manager is accountable for the end‑to‑end ownership and performance of POS inventory and deployment operations across Europe.

The role leads a team of SMEs and ensures optimal stock availability, strong deployment performance, and effective vendor commercial accountability, while maintaining CapEx and OpEx spend in line with agreed plans and forecasts, in close partnership with Product, Vendor Management, and Finance.

A key expectation of the role is to drive continuous operational improvement, actively identifying, prioritising, and delivering efficiency gains through digitisation and automation

Key Responsibilities

Inventory & Deployment Operations:

• Hold end‑to‑end responsibility for POS inventory, including stock forecasting, ordering, distribution, and consumables management, ensuring optimal stock levels across all markets.
• Own Inventory & Deployment SLAs and KPIs, proactively monitoring performance addressing any breaches, and driving continuous improvement.
• Ensure all team procedures are documented, approved, and consistently followed.
• Support and represent Inventory & Deployment in projects and new POS product launches, working closely with Product, and internal/external stakeholders to ensure full operational readiness.
• Drive and deliver operational efficiency initiatives, integrating digitisation and automation into Inventory and Deployment processes.
• Act as the first escalation point for Inventory & Deployment related items across Europe.
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Vendor & Commercial management:

• Provide support and have an adequate understanding of European POS CapEx and OpEx planning, forecasting, and monthly reporting, ensuring minimal variance between forecast and actuals
• Have active involvement in proactive vendor commercial reviews to ensure best value for money across all European markets.
• Agree, track, and enforce improvement targets across delivery lead times, repairs, NFF, Discovery, and DOA.
• Work closely with POS Deployment and Hardware vendors across Europe, leading and actively participating in regular vendor reviews with a strong focus on operational delivery.

Team Leadership:

• Lead, coach, and develop a team of Inventory & Deployment SMEs (up to ~10 FTEs).
• Set clear objectives, KPIs, and performance expectations; manage performance proactively.
• Promote a culture of accountability, engagement, and continuous improvement.

Knowledge, Skills & Experience

• Experience in financial services, payments, or card processing environments.
• Proven experience managing POS inventory and/or deployment operations in a multi‑market setup.
• Strong understanding of CapEx and OpEx planning, forecasting, and cost control, including variance management.
• Demonstrated experience leading vendor commercial negotiations and performance management.
• Proven people leadership experience, leading operational teams with clear SLAs, KPIs, and performance measures.
• Experience driving operational improvement initiatives, including process optimisation, automation, and efficiency gains.
• Strong communication and stakeholder management skills, including proactive communication and effective escalation management.
• Strong analytical capability, with experience using data, dashboards, and reporting to drive operational decisions and performance visibility.
• Knowledge of POS products and their lifecycle is an advantage.
• Experience managing vendor selection through RFI / RFP processes is an advantage.

This role requires working from a U.S. Bank location three (3) or more days per week.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.