Pool & Spa Service Technician - Knoxville, TN

Join our dynamic team at Pool & Spa Depot as a Pool & Spa Service Technician! This is a hands-on, customer-facing role where you'll ensure pools and spas are operating safely and efficiently while delivering an excellent customer experience.

This is a great opportunity for candidates with mechanical, maintenance, or installation backgrounds (HVAC, plumbing, electrical, general construction, appliance repair, etc.) looking to grow in a specialized field.

What We Offer:

• Competitive pay: $16-$20/hour, based on experience and skills
• Benefits: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, Employee Discounts
• Opportunities for growth in a hands-on, customer-focused environment

Key Responsibilities:

• Deliver exceptional customer service while performing pool and spa maintenance and repair
• Conduct on-site inspections, assess water quality, and perform necessary maintenance tasks such as cleaning filters, balancing chemicals, and troubleshooting equipment issues
• Test installed equipment to ensure everything is in proper working order
• Install new pool equipment and assist with pool openings and closings
• Provide clear, friendly, and professional guidance to customers on equipment use and pool care
• Maintain a clean, organized service vehicle and manage inventory efficiently
• Work safely while lifting and handling equipment, following proper safety protocols
• Arrive at customer homes with a professional appearance and respectful demeanor, representing the company positively

Qualifications

• 1–3 years of hands-on experience in a related field such as:
  • HVAC
  • Plumbing
  • Electrical work
  • Equipment installation/repair
  • General maintenance or construction
• OR willingness to learn with strong mechanical aptitude
• Strong troubleshooting and problem-solving skills
• Customer service mindset with clear communication skills
• Professional appearance and ability to work in customer-facing environments
• Valid driver's license with a clean driving record
• Ability to lift and handle equipment safely and work outdoors

Preferred

• Pool & Spa industry experience
• CPO Certification
• Experience working with pumps, filtration systems, or water systems

Why Join Us

This is more than a job-it's an opportunity to build a skilled trade career while working independently, solving real-world problems, and making a visible impact for customers every day.

If you enjoy hands-on work, interacting with people, and learning new technical skills, this role is for you.

Pool and Spa Depot is a Drug-Free Workplace.