Platform Professional Services Consultant - Identity (Remote, MEX)
CrowdStrike · Mexico - Remote ·
- Work mode
- Remote
- Category
- Solutions engineering
- Experience
- 5+ years
- Company size
- 1000+
CrowdStrike · Mexico - Remote ·
Consultant deploys and configures CrowdStrike’s Falcon Identity modules, integrates AD/Azure AD, and helps customers build Zero Trust identity policies to detect and stop identity-based attacks.
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
CrowdStrike Services is seeking a Platform Professional Services Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications. A key focus of this role includes the deployment and operationalization of CrowdStrike's Falcon Continuous Identity modules, helping customers strengthen identity security posture and detect identity-based attacks.
What You'll Do:
Deployment and Operations activities may include:
Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
Assist customer with operationalizing all modules of the Falcon platform
Plan, deploy, and configure Falcon Identity Threat Protection (ITP) and Next-Gen Identity modules within customer environments
Guide customers through Active Directory and Azure AD integration with Falcon Identity modules, including domain controller sensor deployment and configuration
Assist customers in defining and implementing identity-based Zero Trust policies and conditional access rules within the Falcon platform
Support customers in identifying and remediating identity risks such as misconfigured accounts, exposed credentials, and lateral movement paths
Educate and enable customer security teams on identity threat detection use cases, dashboards, and response workflows within the Falcon console
Troubleshoot customer issues across small to large enterprises
Utilize and engineer native and 3rd party software deployment technologies
Develop scripting and application solutions using Falcon APIs
Customer project planning and status
Work closely and collaboratively with customer information technology teams
Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
Assist customers with the integration of CrowdStrike into existing tools
Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral
Ability to travel up to 25% of the time
What You'll Need:
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:
General understanding of software deployment technologies
Knowledgeable on Windows, Mac, and Linux platforms
Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
Skillful communication and effective ability to build collaborative relationships
Experience with presentation technical content to various audiences
Broad experience in computer and network systems security
Understanding of identity security concepts including authentication protocols (Kerberos, NTLM, SAML, OAuth), privilege access, and common identity-based attack techniques (Pass-the-Hash, Pass-the-Ticket, Kerberoasting, DCSync)
Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
Proactive and thorough ability to manage work and prioritize customer projects
High level of motivation; self-starter; results driven
Potential for travel and assignment work exists
Bonus Points:
Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
Operating Systems: Windows, Linux, Mac
Identity: Falcon Identity Threat Protection (ITP), Falcon Identity Threat Detection (ITD), Active Directory, Azure AD, Okta, SSO, MFA, PAM solutions, Zero Trust frameworks
Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
Development: PowerShell, Python, Bash, Batch
Technlogies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
Compliance: CIS Benchmarks, STIGs, PCI, HIPAA
Database: SIEM, MSSQL, Splunk, LogScale
Identity: Identity, Active Directory, Azure-AD, SSO
Cloud: AWS, Azure, and GCP
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Benefits of Working at CrowdStrike:
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
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