Platform Engineer, Observability Platforms

Job Description

We are seeking a highly experienced Platform Engineer to join our engineering team. In this role, you will design and implement modern, scalable infrastructure solutions, drive automation across our software delivery lifecycle, and engineer robust cloud-native systems. Beyond technical execution, you will act as a trusted advisor—influencing key technical decisions and guiding stakeholders across the product line. You will collaborate closely with product teams to deliver reliable, secure, and high-performing solutions.

Responsibilities

• Design, build, and operate scalable observability platform capabilities that will enable reliable monitoring, alerting, tracing, and event management across the company

• Develop and automate infrastructure, CI/CD workflows, and platform services using Infrastructure as Code and modern DevOps practices to improve delivery speed, compliance, and operational consistency for the custom solutions our team is responsible

• Lead engagements with product teams to define and design custom solutions for the observability platforms, enabling engineering capabilities to kick start by the rest of the team

• Drive continuous improvement through AIOps, telemetry insights, and incident learnings to reduce alert noise, accelerate response times, and improve overall service resilience

Requirements

• System Design: Proven experience in system design and modern custom architecture concepts (microservices, event-driven, serverless, distributed systems)

• Continuous Delivery & Integration: Hands-on expertise building CI/CD pipelines (e.g., GitLab CI, GitHub Actions), designing and building cloud services using IaC then deploying, maintaining those services for compliance and security. (e.g., Terraform, CloudFormation)

• Cloud Engineering: Strong hands-on implementation experience across core AWS services (e.g., EC2, S3, Lambda, ECS/EKS, RDS, IAM, VPC, CloudWatch)

• API Development: Demonstrated ability to design and build APIs using Python (e.g., Flask or FastAPI)

• Observability & Monitoring: Extensive knowledge and hands-on experience of OpenTelemetry, event management, and monitoring systems (e.g., Prometheus, Grafana, Big Panda, Logic Monitor)

• AIOps: Familiarity and exposure on using LLMs via API driven solutions, detect anomalies, and accelerate incident response to improve reliability and reduce alert noise

• Agile Ways of Working: Deep experience working in an Agile/Scrum environment, with hands-on expertise in managing a product backlog using tools like JIRA and Confluence

• Interpersonal skills: Ability to influence key stakeholders and different team members. Providing SME level guidance, removing blockers and enabling other junior team members

Preferred

• 7+ years of relevant professional experience

• Ability to influence team members and stakeholders in decision making, ability to convey the right message while working within diver geography and cultures

• AWS Certification (e.g., AWS Certified Solutions Architect, DevOps Engineer Professional)

• Hands-on experience with container orchestration (Docker, Kubernetes)

• Extensive knowledge of monitoring/observability tools (Prometheus, Grafana, ELK, Datadog)

• Familiarity with security best practices (DevSecOps) and compliance frameworks

• Strong scripting skills (Python, Bash) and version control (Git)

• Good understanding of SDLC processes

• Bachelor degree from relevant programmes (Information Technologies, Electronics, etc.)

Required Skills:

AI Ops, Amazon Web Services (AWS), API Development, Atlassian Confluence, Atlassian JIRA, CI/CD, Cloud Engineering, IT Monitoring, Large Language Models (LLMs), Python (Programming Language), Scrum (Agile), Stakeholder Management, System Designs

Preferred Skills:

Bash (Scripting Language), Container Orchestration, Datadog, DevSecOps, Docker (Software), Elastic Stack (ELK), Git, Grafana, Kubernetes, Prometheus (Software), Software Development Life Cycle (SDLC)

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Yes

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

09/11/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.