Photography Team Member - [FTS] Dollywood Theme Park - Full Time Seasonal

This position provides friendly and efficient guest service while taking, processing and selling high quality digital photos. All to be done in a manner consistent with the Mission, Values, and Operating Philosophies of The Dollywood Company.

Summary of Essential Functions and Responsibilities

• Approach guests and offers photo services in a friendly manner
• Deliver high-quality images to guests, accurately setting camera settings prior to shooting photos
• Compute sale prices, total purchases, receive and process payments, and balance cash drawer utilizing a POS register all while ensuring proper handling of customer credit card information in compliance with PCI standards
• Assist guests by answering questions and providing product information
• Ensure the photo booth is stocked, clean, prepared and organized
• Handle all equipment safely with care and promptly communicate equipment issues
• Demonstrate effective salesmanship techniques
• Comply with all department and park specific policies, legal requirements, dress code standards, procedures, and initiatives
• Represent Dollywood in a positive manner by being friendly and courteous to guests. Ensuring 100% satisfaction with their park experience
• Follow all host Safety Standards and General Safety Training guidelines and use associated injury prevention measures
• Suspend operations when continuation would be inconsistent with Safety Standards or Procedures or presents a safety hazard to Guests or Hosts

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Age Requirement: Must be 14 years of age or older
• Previous experience in the retail or service environment preferred but not required
• Must possess strong motivational and servant leadership skills
• Must be able to critically process situations and react quickly while using good judgment
• Excellent communication, analytical, and problem-solving skills
• Must be willing to adapt to changes, policies, and procedures
• Must have a proactive mindset with a high sense of urgency
• Must be able to pass a basic math test
• Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre-employment drug screening

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Must have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Able to work with a diversified workforce and to maintain a good working relationship with coworkers
• Able to handle and manage large sums of money accurately and responsibly
• Able to perform basic math functions
• Able to solve problems with minimal supervision
• Able to utilize strong verbal skills

Physical and Cognitive Requirements

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
• Must have manual dexterity necessary to complete all job duties
• Able to constantly traverse within properties to gain access to multiple photo site locations

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.