Pharmacy Assistant - Kroll Data Entry (Experience Required with Retail Pharmacy)

Position Summary

At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the health of Canadians with unique and complex medication needs. Our goal is to improve clinical outcomes and provide personalized care every step of the way.

CareRx is looking for a Pharmacy Assistant (Pharmacy Software/ Kroll Data Entry) to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. The Pharmacy Assistant will assist with the preparation, packaging and organization of medication deliveries, while supporting daily operations in accordance with the Pharmacy Standards of Practice.

Why you should join CareRx

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule: Offers a healthy work-life balance with predictable hours.

Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy.

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.

Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together.

Role Accountabilities:

• Preparing, processing, and filling prescriptions using eMAR and Kroll pharmacy software, including handling refills and third-party adjudications.
• Receiving, stocking, organizing, and maintaining inventory, including managing returns of expired products.
• Preparing and ensuring timely delivery of prescriptions and labels to care facilities and retirement homes,
• Managing supplies and performing other related administrative duties.
• Responding to inquiries from nurses and healthcare providers, and directing calls to appropriate staff.
• Ensuring accurate documentation, maintaining confidentiality, adhering to ethical standards, and contributing to a clean pharmacy environment
• Assisting with various pharmacy operations, including potentially operating automated machines and compounding prescriptions under pharmacist supervision as well as consulting with management on unresolved issues.

What You Will Bring to The Team:

• Experience as a Pharmacy Assistant or certification from an accredited Pharmacy Assistant program is preferred, but not required

• Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care)
• Competency with Microsoft Office software
• Demonstrated ability to operate PACMed and PACVision machines
• Strong time management and organizational skills
• Excellent verbal and written communication skills
• Strong attention to detail with the ability to multi-tasking

See what one of our current Pharmacy Assistants has to say about working at CareRx

"Since joining CareRx 1.5 years ago, I’ve had the chance to take on new challenges and grow in my role. The support and encouragement from the team have made a big difference in my development personally and professionally. There’s a strong sense of community here, with a great balance of hard work and celebration. Whether it’s team events, daily tasks, or recognition, CareRx truly values its employees and creates a positive environment to thrive in."

Compensation Range: $19 - $20/hour. Actual pay rate will be based on the individual candidate’s credentials and experience.

Location: This is on-site role at our Windsor Pharmacy- 2425 Tecumseh Rd E, Windsor, ON N8W 1E6.

Opportunity: This is a current existing position.

AI Disclosure: CareRx does not use AI to screen candidates

Application Process

CareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process.

All applicants must successfully pass satisfactory background screening which can include depending on role, Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted.