Personal Trainer

Our Mission

Our mission is to help build healthy bodies, lives, families and communities through fitness.

We love helping others improve their health, both physically and mentally, and have fun doing it. Our ultimate goal is to help improve the lives of our members through our passion and focus on health and fitness.

About the Role

A Personal Trainer (PT) educates and coaches club members regarding exercise and equipment use. A PT will perform these functions during paid 25 minute or 50 minute purchased personal training sessions, during complimentary 25 or 50 minute orientation or assessment sessions, and as a general service to members while not providing one on one instruction. The PT will provide individualized instruction appropriate for each client’s ability and health and fitness goals. The PT will provide all clients and members with professional and respectful service. The PT will arrive for each shift on time and is responsible for managing the exercises performed and the duration of each session so that clients are not kept waiting and rest periods are available to the PT. The PT is primarily responsible for revenue generation and maintaining a busy client list, calling active and inactive clients, creating client programs, following up with client communication via the club App. A PT will be asked to periodically assist in other club duties such as calling members, staffing the front desk, racking weights, cleaning the club, attending meetings, etc.

Job duties and responsibilities include, but are not limited to:

• Design exercise programs for a large variety of members and clients;
• Train and coach members and clients through exercise programs that are unique, challenging, and safe;
• Conduct company approved orientation or assessment session designed to acquaint a new member or potential client with the personal training program. Make sales presentations to these new members or potential clients;
• Diligently work with the Club Manager (CM) and/or Fitness Manager (FM) to maintain a busy training schedule. Bookings schedule should be completed two weeks in advance in the company’s online calendar system. This might include making sales presentations to existing clients, assisting in collections of delinquent payments, and managing member or client account payments;
• When the PT is scheduled and does not have a one-on-one appointment with a member or client the PT will be expected to contribute to general club objectives. This includes, calling active and inactive clients, creating client programs, following up with client communication via the club App. In addition, you may be asked to assist in cleaning the club, racking weights, staffing the front desk, answering phones, selling personal training or membership plans, assisting the CM with various other tasks;
• Maintain up-to-date client information such as workout logs, food logs, and body composition analyses using the companies approved and provided applications.
• All member communications must be maintained exclusively through company-approved applications using company-provided devices (iPad only). This responsibility is required to be performed in-club and strictly during assigned scheduled shifts only.
• Participate in club promotions;
• Assist in the achievement of club goals.
• Maintain required Personal Training and AED/CPR certifications, not allowing them to lapse past expiration.

The PT reports directly to the Club Manager and/or Fitness Manager.
The PT should have the following qualifications:

Knowledge, Skills & Abilities:

• Experience in health and wellness is preferred.
• Experience with customer management software. M&O by ABC Financial preferred.
• Must be able to communicate effectively to motivate members and provide members with fitness instruction and information.
• Must be comfortable using computers and mobile devices.

Certifications/Education Level:

• High School Diploma or GED required.
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) required and must be kept current at all times.
• Certification from nationally recognized personal training organization and must be kept current at all times.
• Bachelor Degree or higher preferred.

Physical Qualifications:

• Ability to work in a club or office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members and the public.
• Travel: must be able to travel by car and possibly airplane as needed to service clients.
• Ability to access and operate club computer systems, including prepare documents, enter data into computer systems, and read reports from a computer database or email system.
• Ability to help clients on and off equipment and the ground. Ability to lift heavy weights of at least 50 pounds to assist members with the prescribed exercise program.
• Must be able to engage in extended periods of sitting, standing, squatting, lifting, bending, and reaching.

Work Environment:

• Ability to work a varied schedule to support the needs of the club, including occasional extended workdays, and weekends and holidays as may be required.
• Must be available to work a minimum of 2 weekday shifts per week.

At Will Employment:

• This position is governed by At-Will employment and is not guaranteed for any definite period.