Personal Support Worker (Part-Time Day Shift)

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

Personal Support Worker (Permanent Day Shift)

The Personal Support Worker (PSW) will provide personal care to assist clients in their daily activities and personal hygiene. The PSW will support the clients' physical, social and emotional needs in a safe manner, in accordance with the organization's resident-centred approach, complying with relevant government standards, residents' rights and the organizations mission and philosophy.

Responsibilities:

• Assists in the nursing process by observing and reporting changes in the residents' physical and emotional condition; provides input into the care plan and implements the guidelines in the plan
• Adheres to the legislation, standards, policies and procedures of the LTC Home Delivers personal care to promote comfort and safety for the resident during activities of daily living in accordance with the standards of resident care set out in the Nursing Manuals
• Provides cognitive, social, emotional support to residents.
• Promotes independence of resident in his/her activities of daily living. Observes and respects resident's individual rights and choices. Acknowledges the resident's need for dignity and Privacy
• Assists the resident in the proper use and care of adaptive/prosthetic devices Maintains effective communication and good relationship with residents, families and significant others
• Participates as a team member in co-operation with other departments to ensure quality care of the resident. Provides input into the plan of care
• Documents accurately and legibly on flow sheets and daily records reflecting each resident's condition, care and specific needs
• Assists in the care of resident's personal belongings
• Complies with risk management and quality improvement programs, including infection prevention and control, occupational health and safety, incident and falls, etc. Assists in the care of LTC home equipment by regular cleaning and inspection and prompt reporting of defects.
• Provides job shadowing or mentorship to members of the health care team or students, as assigned
• Practices nursing restorative care to complement and supplement rehabilitation care
• Keeps up-to-date with developments and best practices in the field
• Other duties as assigned

Qualifications

• Graduate of an approved Personal Support Worker course in Ontario, or equivalent
• Experience in long term care setting an asset
• Current CPR Certificate
• Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.
• Resident-centred care focus with strong customer service and interpersonal skills
• Demonstrated ability to take initiative, problem-solve and time manage
• Ability to work independently as well as be an active, positive team player
• Behavioural management training (Gentle Persuasive Approach (GPA), U-First, CPI) an asset
• Computer literacy (Point Click Care, MS Office). Basic knowledge of Workday an asset.
• Ability to speak and converse in Chinese an asset

Additional Information
Working Conditions:

• Considerable standing, walking, lifting and bending
• Exposure to all resident care elements through regular resident contact.
• Ability to work permanent day shifts, including weekends and short shifts. May be required to work an alternate shift(s) to meet operational needs (e.g., emergency, training, accommodation, etc.) as per scheduling practices

Please apply before:

2026-10-19

Salary Range:

$25.41 - $27.62

INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB

Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer:

• Competitive total compensation package

• Multi-employer pension plan

• Professional development opportunities

• Ongoing learning and development

• Employee education assistance program

• Award winning corporate culture

• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.

This job is posted to fill an existing vacancy.