Executive Assistant

About HIVED 📦

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.

Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.

A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.

Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.

Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery.

Our Values

• 😊 We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate.

• 🤝 We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence.

• 💡 We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not.

• 🌍 We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have.

Role Overview 📝

12 month temp to perm contract | Mat cover

We are looking for a proactive, organised and highly dependable Executive Assistant (EA) to support our CoFounders (CEO & COO) both professionally and personally. This is an unique opportunity to work closely with two visionary founders at the helm of one of Europe’s fastest-growing tech startups. If you thrive in fast-paced environments, love juggling multiple priorities and take pride in enabling others to do their best work - this role is for you.

No two days will be the same - from managing and protecting their business schedules, to coordinating international travel, you’ll work with a wide variety of stakeholders - from team members to investors and brands. You’ll gain unparalleled insight into what it takes to build and scale a high-growth startup, whilst playing an integral role in driving the company’s future success and ensuring the CoFounders execute efficiently and effectively as we scale.

What you’ll be doing 🚀

CoFounder Support

• Own and manage the complex diaries of our CEO and COO, acting as a true gatekeeper

• Proactively streamline their schedules to ensure maximum focus on strategic priorities.

• Organise national and international travel (sometimes last minute), including flights, hotels, transfers and agendas — all within budget.

• Prepare and manage expense claims on behalf of the CoFounders.

• Book meeting rooms, source off-site venues and coordinate logistics for internal and external meetings on their behalf - and, when required, attend meetings to take diligent notes and track action points.

• Provide personal support to the CoFounders such as managing personal appointments, family commitments or special projects; arranging personal travel; and assisting with ad hoc personal errands and tasks

Strategic & Team Enablement

• Work closely with the Chief of Staff(s) to support and coordinate on key initiatives — including board and executive team meetings, quarterly planning sessions, strategic offsites and other company-wide milestones - through scheduling, venue sourcing or stakeholder liaison.

• Support the Chief of Staff(s) in facilitating internal communications — for example, ensuring key messages and draft comms are reviewed by the CoFounders in a timely manner.

• Support on team engagement activities, such as company-wide events and socials as and when required.

Requirements 📋

• Proven experience as an Executive Assistant, Personal Assistant, or in a similar support - ideally in a fast-paced startup or scale up environment.

• Exceptionally organised and strong attention to detail - with the ability to juggle multiple priorities, anticipate needs, set clear priorities and meet deadlines - all while staying calm and focused in a fast-paced environment.

• Excellent communication and interpersonal skills that demonstrate a high level of professionalism, both verbal and written.

• Discretion and confidentiality in handling sensitive information.

• Confident, directive and decisive, yet personable and approachable enough to keep things moving with tact.

• Naturally resourceful and solutions focused - you find a way, not a roadblock.

• A positive, can do attitude - no job is too big or too small - you’re always willing to roll up your sleeves and get stuck in.

• Driven by curiosity, ownership and a desire to constantly improve.

• Familiarity with G-Suite products, Notion and Slack.

• Degree educated.

• 3 days in office and two days working from home.

How we reward our team 🎁

• Dynamic hybrid working environment with a diverse and driven team

• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role

• 25 days of holiday allowance plus public holidays

• 1 Birthday Day Off + 2 Tenure-Based Additional Days Off

• Subsidised Private Medical Insurance including dental, vision & mental health therapy

• Bi-annual performance reviews and tailored development plans

• Competitive salary + EMI options scheme

• Annual compensation review

• Team lunch provided once a week

• Quarterly team socials and annual sports day (HIVED Olympics)

• Enhanced maternity/paternity/adoption policy as day 1 right

• Community volunteer days

• Cycle to work scheme

• Dog friendly office and depots

• MacBook Air or Windows Laptop (depending on your preference)

🔍 Want to learn more?

• HIVED is B Corporation certified

• HIVED is #7 on The Sunday Times Tech 100

• Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network

• Check the Impact Reports for 2024 and 2025

• Keep up with HIVED ✨ here ✨