PERFORMANCE TEST ANALYST

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking a Performance Test Analyst to deliver performance and non-functional testing services across telecommunications domains and countries. This role focuses on preparing test plans and scripts, executing performance tests, analysing results, and ensuring platforms, services and components meet agreed milestones, cost, quality and service levels. The role requires experience delivering performance testing solutions across onshore and offshore teams in a multinational environment, with strong collaboration across product, development, operations and vendor teams.

What you’ll do

• Understand telecom technology stacks, delivery approaches and strategic initiatives to define relevant performance test strategies across cloud, CRM and middleware domains
• Prepare performance test plans, test scripts and scenarios aligned to agreed standards, timelines and service levels
• Work with business teams to gather requirements, define test scope and establish dynamic scripts and test scenarios
• Execute and coordinate performance tests, analyse results and communicate findings to stakeholders and multi-vendor teams
• Collaborate with Product Owners and developers to define performance test requirements and acceptance criteria
• Analyse non-functional requirements, volumetric data and performance risks to ensure realistic test coverage
• Develop and maintain non-functional test strategies, ensuring they reflect project risk profiles, schedules and testing processes
• Use load testing tools such as LoadRunner, JMeter and SOAP UI across protocols including Web HTTP and Siebel
• Support performance test scripting and execution using relevant programming and scripting skills including C, Java, VB macros, SQL and shell scripts
• Analyse Java/JVM behaviour including garbage collection, class loading, thread dumps and database performance for Oracle and SQL Server
• Use application performance monitoring and profiling tools such as HP Diagnostics, CA Wily, Dynatrace or AppDynamics to assess application and server metrics
• Identify, capture and support resolution of defects through agreed defect management processes
• Work with application teams to resolve performance issues and ensure quality and accuracy of test deliverables
• Promote reuse of test assets including scripts, input data sets and frameworks across non-functional testing projects

Who you are

• You have proven experience delivering performance software testing solutions within a multinational, onshore and offshore delivery environment
• You understand telecommunications domains and can apply performance testing approaches across cloud, CRM and middleware platforms
• You have hands-on experience with performance testing tools such as LoadRunner, JMeter and SOAP UI
• You have experience working in CI/CD environments and cloud-based infrastructure or application landscapes
• You can analyse non-functional requirements, volumetric data and performance test results accurately
• You understand Java/JVM architecture, garbage collection, thread dumps and database performance analysis
• You have working knowledge of SQL, shell scripting and programming or scripting approaches used to customise performance test scripts
• You have experience using APM or monitoring tools such as Dynatrace, AppDynamics, CA Wily or HP Diagnostics
• You can explain technical performance findings clearly in both technical and business language
• You have exposure to supporting tools such as Fiddler, Firebug, HAR and Lighthouse
• You understand structured testing standards and can contribute to consistent test methodology and improvement practices
• You have strong interpersonal and communication skills, with the ability to work effectively in a multicultural, matrix organisation
• You are fluent in English and comfortable collaborating with international teams, including intermittent travel to Europe where required

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to contribute to performance testing across complex telecommunications platforms and services
• Exposure to global, multi-vendor delivery environments across onshore and offshore teams
• Hands-on involvement in performance engineering across cloud, CRM and middleware domains
• Scope to improve testing methodologies, automation practices and reusable test assets
• Collaboration with product, development, operations and testing teams across international delivery programmes

What skills you will learn

• Advanced performance testing strategy and execution across telecom technology landscapes
• Deeper expertise in non-functional testing, volumetric analysis and performance risk assessment
• Practical use of APM, monitoring and profiling tools for infrastructure and application diagnostics
• Enhanced capability in JVM, database and application performance analysis
• Stronger stakeholder communication, test governance and delivery reporting skills in global environments

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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