People Services Analyst

About the Role
Looking to kick-start your career in HR? This could be the perfect place to start.

We’re on the lookout for a People Services Analyst to join our People Shared Services team on a 12-month contract. You don’t need years of experience, what matters most is your curiosity, your willingness to learn, and your passion for helping people.

In this role, you’ll be one of the first points of contact for employees and leaders across the business, helping answer HR-related questions and guiding them through everyday processes. From supporting system requests in Workday to helping someone understand a policy, no two days will be the same.

You’ll build your skills in case management, problem solving, and workplace legislation, while working alongside experienced HR professionals who will support your development along the way.

You’ll also get exposure to how a large organisation runs its HR operations, helping to identify trends, improve processes, and contribute ideas that make things simpler and better for our people. Whether it’s spotting ways to streamline tasks, supporting small projects, or learning about automation tools, you’ll be encouraged to get involved and grow your capability.

If you enjoy solving problems, helping others, and being part of a fast-paced, supportive team, this role is a great stepping stone into a long-term HR career.

About You
You might be a recent graduate or early in your HR career, either way, you’re keen to learn and build your career.

You’re naturally curious and enjoy figuring things out. When faced with a question you haven’t seen before, you take a structured approach, ask questions, and work towards a solution. You’re organised, able to manage a few tasks at once, and take pride in getting the details right.

You’re also someone who enjoys helping others. You communicate clearly, build trust quickly, and stay calm when things get busy.

A bit of experience with HR systems (like Workday) or Microsoft Office is helpful, but not essential, we’ll support you to learn. What’s more important is your mindset and willingness to pick up new tools, including emerging tech that helps us work smarter.

If you’re looking for a role where you can learn fast, gain hands-on HR experience, and be part of a team that genuinely supports each other, we’d love to hear from you.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.