People Operations Manager

DIRECTLY REPORTS TO:

VP of Operations


MAIN AREA OF RESPONSIBILITY:
The People Operations Manager will assist in leading the People Operations team to carry out Human Resources operational activities. The role requires experience in the Human Resources/People Operations function. The role also requires interaction with our clients, so some experience on this front would be beneficial.

TASKS:

• Develop and implement innovative HR strategies and initiatives aligned with the overall business strategy and vision of the company

• Assist in establishing and implementing company policies

• Manage the recruitment, selection and onboarding process

• Support current and future business needs through the development, engagement, motivation and preservation of human capital

• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

• Oversee and manage a performance appraisal system that drives high performance

• Spearhead compensation and benefits program for the company

• Assess training needs to apply and monitor training programs

• Report to management and provide decision support through HR metrics

• Ensure legal compliance throughout human resource management

• Become the ultimate power user of the Sprout platform

• Represent Sprout Solutions in HR communities, events, etc. and and build relationships within the industry

• Nurture a positive and AGILE working environment

• Assist the Head of People Operations to lead the People Operations team

• Ensure that the team is running operations in a seamless manner

• Assist in any Human Resources initiatives as needed

• Monitor and report on the operational KPIs

• Look for ways to improve the operational processes

• Coordinate with other departments

• Perform other duties assigned by the company

QUALIFICATIONS | COMPETENCIES:

• 3+ years of experience in human resources, organization development, training or related talent planning field, preferably in a creative environment

• Must be able to provide creative solutions and unique approaches to HR/business challenges

• Must be an authentic thought partner with confidence and courage to push boundaries

• Proven knowledge of HR industry best practices, policies, and DOLE standards

• Strong integration and strategic planning skills

• Strong facilitation and presentation skills; able to communicate and work well with a agile millennial-driven environment

• Demonstrated problem solving and decision making skills

• Demonstrated ability to influence and partner within a diverse organization to help drive business results

• Proven ability to manage conflict and the courage to challenge organizational thinking

• Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to variety of audiences