People Operations & Data Specialist

Please note: this role is a 12 month maternity leave cover. While it's currently a contract position, there's always the possibility of extension

Who Is Charlotte?

Here at We Are Charlotte (WRC) we give businesses and People leaders a Human Resource (HR) team to plug in and deliver the right mix of strategic and hands‑on support to unlock the capacity and capability to achieve People & Culture (P&C) goals.

We have created a phenomenal team of talented people and we work across a variety of sectors and our work ranges from long term embedded engagements to focused project work. We focus on all aspects of the employee lifecycle, as well as delivering critical People‑led business priorities. We work with CEO’s, Founders, People teams, and Investment partners to solve for their P&C needs. All of this keeps the days at WRC varied, challenging and fun!

Our culture is built on trust, collaboration, and partnership. We bring simplicity to the complex world of P&C, delivering outcomes we can all be proud of. ‘Good people at work’ is our company motto, and if it’s yours too then you’ve come to the right place.

Role Overview

As the People Systems and Data Analyst, you will play a critical role in supporting the delivery of strategic People transformation projects, operational excellence initiatives, and data‑led People solutions across our client base.

This role brings together People operations, systems management, organisational capability support, data governance, reporting, and project delivery. You will work closely with the Head of People Advisory, Senior People Partners, and broader client teams to support high‑impact People projects.

You will bring a proactive, analytical, and solutions‑focused mindset, with a strong operational lens and the ability to translate business and People priorities into practical outcomes. The role requires strong capability in managing People data, maintaining accurate master data files, supporting People systems and platforms.

Experience working with HRIS Platforms (SuccessFactors is highly desirable), alongside strong Excel capability, including the ability to use formulas, lookups, data validation, pivot tables, and structured reporting tools to support decision‑making. Knowledge of financial reporting, redundancy calculations and organisational cost modelling is desirable but not required.

The role also plays an important part in supporting client satisfaction, internal reporting, system improvement initiatives, and the successful delivery of transformation projects.

In the past month, you might have supported our clients and team by:

• Supporting the delivery of a strategic People transformation project for a client.
• Management of cleansing People data master files to support reporting, system implementation, or data migration.
• Preparing employee data templates for upload into a People system or HRIS.
• Taking proactive ownership of initiatives, identifying opportunities for improvement and driving them through to execution.
• Created a remuneration and benchmarking review for a client
• Produced a range of people metric reports for a range of clients
• Undertaken weekly internal team metrics reporting and analysis
• Supported delivery of a cultural change project for a client
• Identified, implemented, and tested system integration and automation opportunities to streamline workflows and improve efficiency.
• Played a key role alongside a People Partner/Advisor/Coordinator to complete an HR compliance review
• Led delivery of an internal project around system efficiency
• Built a project scope around implementation of a system or software for a client
• Led project planning for successful execution
• Contributed to team efficiency by leading team reporting and meetings
• Provided project support and collaborated with the team

What we are looking for:

Required

• Bachelor's degree in Commerce, Business, Human Resources, or a related field
• 3+ years of experience in HR or talent, or a related role
• Demonstrated experience in project management and delivery
• Excellent communication skills, both verbal and written
• Strong data analysis skills and the ability to derive insights for informed decision‑making.
• Experience building dashboards and reporting frameworks for HR metrics
• Excellent data visualisation skills, able to present insights in a clear, compelling, and actionable way
• Strong automation skills – able to identify, implement, and maintain tools or workflows that streamline manual processes
• Familiarity with software implementation projects and the ability to drive successful system transitions
• Strong organisational and time management skills

Preferred

• HR certification.
• Proficiency in HRIS and other HR technology tools
• Proficiency in HR software and systems
• Commitment to continuous learning and staying updated on emerging HR trends and practices
• Ability to thrive in a fast‑paced and dynamic environment, managing multiple priorities effectively

What we offer:

• Career Growth: the experience you will get in this role is unparalleled. Working with stakeholders at a variety of seniority levels, different types of business and industries.
• A truly flexible working environment.
• Client Base: we partner with a variety of businesses, across most industries, which is a unique challenge that will broaden your perspective and skills.
• Work From Anywhere’: A change of scenery does wonders for the soul, and we get it! At We Are Charlotte, we offer you the chance to work from another location (a few conditions are attached!) twice a year (1 week at a time).
• Be upskilled to use AI intentionally and productively, participate in AHRI mentoring programs and access L&D programs on offer.
• Internal Culture Crew: that drives all the fun stuff to happen in our workplace.

How to apply:

Hit the ‘apply’ button and submit your application.

Once you’ve submitted your application, we will review it and get back to you as soon as we can to advise whether you have progressed to the next stage of the process or not. The next step of the process will involve a short video‑interview submission - prior to further interviews + reference checks being undertaken. You’ll receive instructions via email on the video interview process.

We Are Charlotte is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from people of all backgrounds, experiences, and abilities and are dedicated to supporting a workplace where everyone feels valued and respected.