PE-QM Functional Analyst

This role is Homebased.

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Summary Description:

• The Functional Analyst – SAP S/4HANA Production Execution, Quality Management & Laboratory Information Management will be responsible for leading, designing, implementing, and supporting business solutions across SAP S/4HANA Production Execution (PE), SAP S/4HANA Quality Management (QM), and RealSPC (or LabVantage or similar) Laboratory Information Management solutions. This role serves as the liaison between business stakeholders, enterprise architects, software vendors, and system integrators to deliver scalable, compliant, and efficient manufacturing and quality management capabilities.

• The Functional Analyst will manage projects and enhancements activities, and continuous improvement initiatives while ensuring alignment with business objectives, enterprise architecture standards, and industry best practices.

Essential Job Functions:

Business Relationship Management

• Partner with manufacturing, quality, laboratory and operational business teams to understand business needs and translate them into functional requirements.
• Facilitate workshops, process reviews, and solution design sessions with stakeholders.
• Provide subject matter expertise for Production Execution, Quality Management, and Laboratory Information Management processes.
• Build strong relationships with business SMEs, architects, vendors, and implementation partners.

Solution Design & Delivery

• Lead the design, configuration, testing, and deployment of solutions within:
• SAP S/4HANA Production Execution
• SAP S/4HANA Quality Management
• RealSPC Laboratory Information Management System (LIMS) (or LabVantage or similar)
• Analyze business requirements and develop functional specifications for enhancements, integrations, reports, interfaces, and workflows.
• Ensure solutions align with enterprise architecture standards and business process governance.
• Collaborate with technical teams and vendors to develop and implement system integrations and extensions.

Project & Enhancement Management

• Lead and manage medium to large-scale projects and enhancement initiatives.
• Develop project plans, timelines, resource estimates, and implementation strategies.
• Lead Design solutions across business teams, software vendors, system integrators, and internal IT organizations.
• Monitor project progress, risks, issues, and dependencies while driving timely resolution.
• Support system upgrades, releases, and digital transformation initiatives.

Application Support & Continuous Improvement

• Provide functional support for production, quality, and laboratory management applications.
• Troubleshoot complex business process and system issues.
• Manage enhancement requests through intake, prioritization, design, testing, and deployment.
• Identify opportunities for process optimization, automation, and standardization.
• Support root cause analysis and corrective action initiatives.

Vendor & Partner Management

• Collaborate with software vendors and system integration partners to deliver project objectives.
• Review solution proposals, estimates, and technical designs.
• Ensure vendor deliverables meet business and technical requirements.
• Participate in solution evaluations and technology roadmaps.

Compliance & Governance

• Ensure solutions comply with corporate policies, regulatory requirements, and industry standards.
• Support audit readiness, validation activities, and documentation requirements.
• Maintain functional documentation, process flows, training materials, and support procedures.
• Promote best practices for system design, change management, and quality assurance.

Required Skills:

Functional Expertise

Strong knowledge of:

• Manufacturing execution processes
• Production order management
• Process manufacturing and discrete manufacturing operations
• Shop floor integration
• Quality planning and inspection processes
• Quality notifications and corrective actions
• Laboratory testing and sample management
• Batch management and traceability
• Master data management
• Manufacturing compliance and regulatory requirements

Technical Skills

SAP S/4HANA

• Production Execution (PE)
• Production Planning integration
• Quality Management (QM)
• Batch Management
• Material Master and Master Data
• Manufacturing integrations

Laboratory Systems

• Laboratory Information Management Systems (LIMS) like RealSPC
• Laboratory workflows and data management
• Quality data collection and analytics

Integration & Analytics

• SAP integration concepts
• API and interface management through Integration Suite
• Data analysis and reporting tools
• Process mapping and documentation tools

Leadership & Soft Skills

• Strong business process analysis skills.
• Ability to influence stakeholders across multiple organizational levels.
• Strong communication and presentation skills.
• Proven ability to lead cross-functional teams without direct authority.
• Continuous improvement mindset with a focus on delivering business value.

Competencies:

• Ownership – is eager to take ownership of responsibilities; can and does think independently to excel in role; takes ownership of challenges.
• Results Focus – exhibits commitment to goals and consistently delivers results; demonstrates personal initiative and independent motivation to achieve goals and objectives; takes risks when necessary; undaunted by obstacles.
• Communication – relates well to people; builds rapport along all dimensions of organization; resolves conflicts; provides clear directions and information.
• Customer Focus – understands and meets needs of customers and business partners; builds positive customer relationships.
• Demonstrated problem solving skills – breaks down problems and generates a range of solutions; thinks outside the box and uses ideas of others to help develop solutions; acts and evaluates results of actions.

Education and Experience:

Education

• Bachelor's degree in Information Technology, Computer Science, Engineering, Supply Chain, Manufacturing, Quality, or related field.
• Equivalent combination of education and experience may be considered.

Experience

• 5+ years of experience as a Functional Analyst, Business Systems Analyst, or Architect
• Hands-on experience supporting and implementing SAP S/4HANA Production Execution and SAP S/4HANA Quality Management solutions.
• Experience with Laboratory Information Management Systems (LIMS) (or LabVantage or similar)
• Experience leading projects and managing enhancement portfolios in manufacturing and quality environments.
• Experience working with software vendors and system integrators.

Preferred Education and Experience:

• SAP S/4HANA certifications in Manufacturing or Quality Management.
• Experience in consumer products, food & beverage manufacturing industries.
• Experience with system validation and regulated environments.
• Knowledge of Agile, Waterfall, and hybrid project delivery methodologies.
• Experience with digital manufacturing and Industry 4.0 initiatives.

Working Conditions:

• Physical Demands– Continuously sitting for prolonged periods, as the job is administrative in nature.
• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
• Work Environment – Work and environment fasted paced, requiring ability to remain focused under pressure.
• Mental Stress – There is pronounced pressure from deadlines, project management, accuracy, or similar demands.

Travel Requirements:

• Ability to travel up to 20%

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.

Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:  

Pay Range: $120k-145K, plus eligibility for performance-based bonuses based on company objectives.

Status: Exempt

• Medical/Dental/Vision Insurance   
• Health Savings Accounts and Flexible Spending Accounts 
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability  
• Pet Insurance 
• Legal Benefits 
• 401(k) Savings Plan with Company Match 
• 12 Paid Holidays
• 10 Vacation Days and 5 Paid (Sick) Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs 

The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs.

Application deadline: 2/15/2027 (the application deadline is a good-faith estimate and may be extended in certain circumstances)

How to apply: Please visit our careers site at https://www.refresco-na.com/na/careers/

Join Refresco TODAY and enjoy a rewarding CAREER!  

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Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. 

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.