PBX Operator II (Full Time)

Responsible for the hospital's telecommunication system through the PBX and intercom. Assists in
public relations of the hospital through contact by phone and incoming visitors.

Duties and Responsibilities:
• Responsible for the hospital's telecommunication system through the PBX and intercom.
• Under the direction of the Business Office Manager may assist with billing cash accounts.
• Greet and assist callers and visitors to the hospital.
• Receive, open, and deliver mail to correct department.
• Maintains cash receipt journal. Enters checks, cash and credit card payments and non-patient journal entries.
• Assist Business Office with billing questions and payments via phone. Notes are documented in Revenue Manager.
• Collects and receipt incoming cash and credit card payments from patients.
• Maintains cash box and credit card log receipt daily.
• Record insurance TADs daily in Revenue Manager/
• Performs other related work as directed. operational concerns.
• Other duties as assigned

Training / Educational / Experience Qualifications:
• Graduate from high school or its equivalency is required.
• Typing skills required.
• Computer knowledge preferred.

Physical, Communication, Mental and Environmental Demands:
• Must be able to express or communicate effectively (clearly and tactfully).
• Prolonged sitting, with continuous handling and frequent fingering.
• Occasional corrected vision usage.

The above information was created to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required doing this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.