Payroll Officer (CoreOps)

Job Purpose

Carries necessary calculations and payroll data entry payments and adjustments efficiently ensuring timely processing. Assists in delivering a smooth running of payroll process from entry to end of service with focus on confidentiality, accuracy, customer satisfaction and in accordance to Air Arabia policies and procedures.

Key Result Responsibilities

• Ensures all assigned payroll transactions are accurately and timely entered to the payroll system and efficiently processed in line with adopted policies and procedures.
• Prepares all necessary entries to process the monthly payroll for eligible employees; verify impact on payroll is accurately carried out wherever necessary.
• Generates to prepare pension payments for the GCC employees based on specific criteria following their country’s regulations. Verifies the transactions, then sends details to the Finance Department to issue cheques for the corresponding authorities.
• Coordinates with Line Managers/HR Generalists/Employee Services Team on all resignations/terminations/retiring employees prior to processing the end of service payment cheques by Finance to ensure no liabilities due for the Company are kept pending.
• Ensures all necessary exit clearance formalities are properly and timely carried by the employee and necessary documents and IDs are collected. Coordinates with respective HR personnel on cancellation, transfer, travel, and tickets arrangements as applicable.
• Assist in managing the salaries for the GSAs separately, ensuring accurate calculations and agreements terms being considered. Reviews of the report to be sent to the Finance Department including a summary of payroll in order to match their financial transactions and records.
• Assists in ensuring applicable tax laws with respect to some countries where the employees are stationed, are duly complied with.
• Sends regular notifications on new updates related to joiners/leavers/transfers/upgrades and status change to the concerned HR team and to the training coordinators (as applicable to be considered for system training purposes).
• Analyzes all “Advance Payments” for new and existing staff versus Company’s policies and the corresponding reasons to propose for Manager/HOD approval with justifications and evidence required.
• Tracks and ensures that all sick leaves are recorded in the system and verify supporting documents in line with company policy on a monthly basis.
• Approves as first level all “Education” reimbursements and “Housing Allowance” for the eligible employees and reflects in the system based on actual receipts and versus employees’ entitlement; keeps a track of the same to refer to in the next due time.

Qualifications (Academic, training, languages)

• Bachelor’s degree in accounting / HR /Statistics / Administration or equivalent is preferred; alternately, high school / diploma in a related domain combined with needed working experience.
• Proficient in Microsoft Office- (Advanced Excel, and/or Access).
• Knowledge in HR Payroll systems and concepts; HRIS systems and software such as Taleo, SAP, Peoplesoft, Oracle ERP are an added value.
• Domain Knowledge of Airline HR Systems is considered an advantage.
  Cost Control, Compliance, Budgeting and Auditing certificates and training are a plus.
• Good written and verbal communication skills, technical reports, etc.
• Fluent in English Language.
• Familiar with formalities and pre-requisites associated with compliance, internal and external audits.
• Cost-oriented possesses effective problem-solving skills.
• High attention to details, confidentiality, and ability to adhere to procedures and set measures are a must.
• Very good knowledge in HR payroll cycle, process flow and procedures is a pre-requisite.
• Strong math and numerical reasoning ability and high accuracy are mandatory for this role.
• Capable of meeting deadlines without compromising quality of outcome.
• Proven skills in analyzing data, identifying irregularities and spotting numerical errors.
• Capable of working for long hours and under pressure.
• Very good customer service skills; experienced in interacting with all levels of staff, in a multi-cultural environment.

Work Experience

• With 4+ years of related experience in the Human Resources department in any industry preferably in Airlines / Travel / Tourism; out of which a minimum of 2 years at least handling payroll.
• Must have worked in a mid-sized organization operating on a regional/multinational level.
• Checks and follows up on the attendance system records on a monthly basis; sends necessary reminders and emails for staff and coordinators to ensure required data for credit hours, training, overtime, leave, absence, etc. are accurate and up to date.
• Ensures data/transactions are accurate, well managed & securely stored in the system, ensuring that there is no leakage of information.
• Verifies all transactions related to payment requests that come from other departments/sections and confirms accuracy of the data & calculations. Raises queries/ challenges information and payouts if/ when it does not conform to policies and logic.
• Maintains payroll operations records and necessary documents by creating excel sheets and electronic files to keep track of the same and utilize in other forms or for different purposes.
• Generates from the HR/Payroll system function related and ad-hoc financial reports to be utilized by HR team and Management for different purposes.