Payments-Digital Banking-Money Movement-Product Manager-Vice President
JP Morgan Chase · San Francisco, CA, United States ·
- Seniority
- C level
- Employment
- Full time
- Category
- Product
- Experience
- 5+ years
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Banking Money movement team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Define and evolve the receivable product vision, and roadmap aligned to client needs, market competition
- Lead discovery efforts (client/stakeholder interviews, journey mapping, problem validation) to identify opportunities and shape solutions
- Own and manage the product backlog end-to-end , ensuring clear prioritization, well-defined user stores, and strong acceptance criteria
- Serve as Product Owner in agile delivery, participate in refinement, sprint planning, and story grooming
- Translate complex client and business needs into products brief covering scope, requirements, dependencies, risk, controls, and success metrics
- Partner closely with engineering, architecture, data, and UX to deliver scalable, resilient, and secure solutions across channels and workflows
- Drive end-to-end initiatives across receivables (e.g. invoicing, collections, lockbox, receivables digitization, reconciliation, reporting) with delivery management
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Strong payments domain knowledge, including end-to-end flows, operating models, and client onboarding/service considerations
- Proven ability to drive complex initiatives and execution in a regulated environment with multiple stakeholders and dependencies
- Excellent stakeholders management, communication, and influence skills across business, technology, operations, and risk/control functions
- Proficiency with agile tools and practices (e.g. Jira) and strong writing/analytical capability for client-facing materials
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Treasury product, sales, implementation, or development experience with a focus on receivables solutions preferred
- Demonstrated Product Owner expertise: backlog ownership, prioritization, writing user stories, and driving agile delivery with cross-functional teams
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.