Patient Coordinator
Datamatics Careers- Philippines · Pasig, Metro Manila, Philippines ·
- Category
- Healthcare
- Experience
- 0+ years
Key responsibilities
- Will provide inbound and outbound telephonic and SMS texting support
- Will handle general inquiries, simple triage and basic customer service
- Will provide Participant-selected services as stated by the enrollment form
- Will provide Transition related Services to Participants (Appendix A)
- Exceptional English verbal and written communication skills
- Handy with MS Windows and other computer applications
- Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
- Ability to multitask, think critically and problem solve to address customer needs and barriers to product fulfillment
- Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment
- Empathetic and patient focused approach
- High attention to detail, diligence and reliability
Qualifications & Desired Skills
Experience: 0-1 years and above
Education: Graduate/Post Graduate
Skills
- At least 1year + experience in BPO/Health Care
- Good Communication Skills
- Can Start Asap
- Willing to work in Pasig
- Willing to work onsite