Partnerships Operations Manager (1 Year)

Salary: $6,000 – $8,000 per month

12 months contract

Key Responsibilities

• Own recurring reporting and performance tracking processes, including data extraction, validation, analysis, and publication of business performance metrics.

• Monitor partnership and business performance against targets, proactively identifying trends, risks, gaps, and opportunities for improvement.

• Conduct ad hoc analyses to support business planning and performance improvement initiatives, translating findings into actionable recommendations.

• Track progress and outcomes of partnership programmes across multiple business verticals, providing meaningful reporting insights to stakeholders and leadership teams.

• Manage budget planning, tracking, and resource allocation processes in collaboration with Finance and Procurement teams, ensuring compliance with internal policies and operating procedures.

• Support end-to-end partnership operations, including onboarding processes, operational readiness assessments, documentation management, and workflow optimisation.

• Coordinate with regional and China-based stakeholders to facilitate information sharing, reporting alignment, project execution, and operational support.

• Review, manage, and communicate business documents, reports, and operational materials produced in both English and Mandarin..

Requirements

• Bachelor's degree in Business Administration, Finance, Engineering, Data Analytics, or a related discipline.

• At least 5 years of experience in Business Operations, Sales Operations, Partnership Operations, Business Analysis, or a similar function within technology, digital platforms, SaaS, or related industries.

• Strong analytical skills with experience interpreting large datasets to identify business risks, performance gaps, operational bottlenecks, and growth opportunities.

• Demonstrated ability to convert data insights into practical business recommendations and influence stakeholders on decision-making.

• Experience independently managing recurring reporting processes from data collection and validation through to presentation of findings.

• Strong project management and stakeholder management skills, with experience coordinating across multiple functions and regions.

• Proficiency in written and spoken Mandarin is required for this role as incumbent will work extensively with China-based stakeholders and business partners, review and prepare business documents and reports in Mandarin and support cross-border projects where Mandarin is used as a primary working language.

• Proficiency in SQL or other data querying and reporting tools.

• Experience managing operational budgets, expenditure tracking, reconciliation, and financial reporting processes.

• Ability to work effectively in evolving business environments and establish scalable operational processes.

• Proven track record of successfully delivering complex cross-functional programmes with strong attention to detail and operational rigour.

• Experience supporting regional or international stakeholders across multiple markets.

We regret to inform that only shortlisted candidates will be notified.

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