Overview

Sales Solution Engineer / Partner Engineer

Location: India | Work Model: Remote

What You Will Be Doing

Your role responsibilities? Here's what you'll do.

• Act as the technical lead for complex customer engagements, applying extensive knowledge of solutions and industry verticals to drive meaningful and impactful outcomes.
• Lead customer pre-sales meetings, identify technical requirements, and formulate solution strategies that align with customer needs and business objectives.
• Create and present compelling demonstrations of proposed solutions to key customer stakeholders, driving validation and executive buy-in.
• Coordinate with global services to transition key information and remain actively involved throughout the process to ensure a seamless and positive customer handover experience.
• Provide technical responses for RFPs and compose thorough internal documentation that fully reflects all activity related to the solution strategy.
• Mentor, coach, and train team members while proactively identifying internal efficiencies, staying current on best practices and market trends, and collaborating with development to support solution enhancements.

Technology Tools

• GSI (Global System Integrators), ECM Platforms, CRM Tools, Demo Environments

Role Essentials

What you'll need to be successful in this role:

• Bachelor's degree in a related field such as Management Information Systems or Computer Science, or an equivalent combination of education and experience.
• Significant experience in technical sales and relevant industry or technology, with a strong ability to thrive in a fast-paced, deadline-driven environment.
• Experience with Enterprise Content Management (ECM) and general software implementation methodologies.
• Demonstrated ability to develop and deliver engaging, informative, and compelling presentations to diverse technical and non-technical audiences.
• Strong collaboration and communication skills with the ability to establish rapport, gain stakeholder trust, and drive consensus across all levels of an organization.

What We'd Like to See

Preferred skills that will set you apart:

• Experience working with Global System Integrators (GSIs) or in a complex, matrixed partnership or alliance environment.
• Demonstrated ability to manage multiple projects to completion with minimal oversight in a self-directed manner.
• Proven ability to mentor and coach team members while providing constructive feedback to leadership on technical capabilities.
• Availability to travel up to 60% to support trade shows, conferences, customer meetings, and events as needed.
• A driven, curious mindset with a strong commitment to staying current on industry best practices and emerging market trends.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

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#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.