Partner Account Manager, AI-Native/Boutique SI Partners

Anthropic · San Francisco, CA | New York City, NY · 3 days ago

Category: Sales
Experience: 5+ years

ai anthropic claude-code cloud crm go-to-market llm

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As a Partner Account Manager for AI-Native and Boutique SI Partners at Anthropic, you will own the relationship with a portfolio of our key AI-native and boutique systems integrator partners. These are the specialist services firms enterprises turn to when they want to design, build, and deploy production-grade AI with Claude, and they are among the fastest-moving partners in our ecosystem. Your job is to turn each of those relationships into a growing joint business: a shared plan, a healthy pipeline, and customers in production.

This is a commercial role first. You will build joint business plans with partner leadership, work with your partners' sales teams on live opportunities, team up with Anthropic's Partner Sales team to bring those partners into the right accounts, and keep a clear, accurate view of how each partner is performing. You will work closely with our Partner Sales, Partner Programs, Partner Support, Partner Activations, and Partner Success teams so your partners get the full value of what Anthropic offers, and you will bring what you hear from partners back to those teams.

This role reports to the Head of Boutique & AI-Native SIs and works closely with sales, product, and applied AI teams to make sure our SI partners are equipped to win and deliver transformative AI solutions for their clients.

Responsibilities

Partner Development and Go-to-Market

Own and manage relationships with a portfolio of key AI-native and boutique SI partners, from practitioners through to founders and executive leadership
Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline
Lead partner business planning, including setting mutual goals, identifying target accounts, and defining success metrics
Work directly with your partners' sales teams to identify opportunities and support deal progression
Partner closely with Anthropic's Partner Sales team, who lead introductions and co-sell with our account executives and account teams, so your partners are positioned on the right accounts and opportunities
Run a regular operating cadence with each partner, including business reviews against the joint plan

Cross-Functional Partnership

Work hand in hand with Partner Sales as your primary go-to-market counterpart. You own the partner relationship and the joint business plan; Partner Sales works with Anthropic's sales leaders, account executives, and solutions architects to bring your partners into deals at the right time with clear roles, and owns co-sell execution and the partner-linked pipeline and forecast
Work side by side with Partner Success Leads on the partners you share. You own the overall partner relationship and the commercial plan; the Partner Success Lead owns each customer engagement from partner match to completed outcome, including delivery quality and the customer's Claude usage
Build executive-level trust with each partner's practice and delivery leadership together with Partner Success, so that when an engagement needs the partner to restaff, escalate, or invest, the ask is taken seriously
Align with Partner Success on how each partner's Claude practice is growing, including certified bench depth, a repeatable offering in a chosen industry lane, and published customer stories, and carry that into the joint business plan and go-to-market
Bring the commercial view to the quarterly practice reviews Partner Success runs with each partner, so the partner hears one set of joint goals across pipeline, completed engagements, customer adoption, and certified practitioners
Keep the handoffs clean: with Partner Sales when a partner deal closes, and with Partner Success when an engagement is matched to one of your partners, so both teams have what you know about the partner's strengths, capacity, and proof points
Work with Partner Programs to help your partners understand and progress through Claude Partner Network tiers, requirements, and benefits
Work with Partner Activations to bring your partners into the customer engagements where they can have the most impact
Work with Partner Support to get partner questions and issues resolved quickly, and to spot patterns worth fixing at the source
Work with Partner Enablement so partners have the training, certification pathways, and technical resources they need to build and deliver with Claude
Serve as the voice of your partners inside Anthropic, informing program, enablement, and product priorities

Partner Operations and Performance Tracking

Maintain accurate tracking of partner-sourced and partner-influenced revenue using our existing systems, tools, and processes, including deal registration and CRM discipline
Keep partner performance dashboards and reporting current, and use them to run partner reviews and internal updates
Follow our standard operating procedures for partner activities, and help keep them documented and up to date
Maintain partner data integrity and consistent measurement across your portfolio
Track KPIs for each partner and for the overall health of your portfolio
Assess partner contribution, engagement, and growth potential using established frameworks, and recommend where Anthropic should invest
Track and report the return on partner investments such as funding and enablement, and give Partner Success your recommendation on funding requests from your partners
Identify opportunities to improve how we work with partners and bring them to the teams that own those programs

You may be a good fit if you have

5+ years of experience in partner development, channel management, or partner management
Demonstrated success driving revenue through partners, with pipeline and bookings results you can point to
Experience working with systems integrators, consulting firms, or similar enterprise-focused services partners
Strong business acumen, with the ability to support deal progression and navigate complex partner relationships
A commercial orientation: you are a business driver first and a relationship manager second, and you are comfortable asking a partner to invest in its own capability
Strong analytical skills, with experience tracking KPIs, working from dashboards, and using data to decide where to spend your time
Outstanding communication and relationship-building skills at all levels, from partner practitioners to founders and executives
A track record of working well across functions to get things done for partners without owning every team involved
Experience with CRM systems and partner relationship management tools
Comfort with ambiguity and a fast-changing environment
Low ego, high curiosity, and a habit of making the people around you better
Willingness to travel to support partner relationships and joint customer engagements

Strong candidates may also have

Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical
A background working at or with AI-native services firms, boutique consultancies, or systems integrators
An understanding of how boutique services firms run, including how they staff, price, and fund a new practice
An understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals
Hands-on familiarity with Claude, Claude Code, and how enterprises build and deploy LLM applications
Experience at a high-growth company where the program was still being built
Passion for AI and an understanding of how enterprises are adopting AI technologies

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$215,000—$300,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.