Outbound Telesales Representative - Vodafone Business

Vodafone Business is on a mission to empower Australian organisations with cutting-edge connectivity, mobility, and digital solutions. As a Business Development Representative, you’ll be at the forefront of driving market share growth by identifying high-intent opportunities, engaging SMB decision-makers through modern outreach channels, and delivering tailored solutions that solve real business challenges.

This role suits someone who thrives in a digital-first sales environment, embraces data-driven decision-making, and is passionate about helping SMBs navigate transformation through technology.

Responsibilities:

• Proactively engage SMB prospects through multi-channel outreach including LinkedIn, personalised video messaging, focusing on strategic outbound calling, and AI-assisted email sequencing.
• Identify and qualify new business opportunities via Outbound Cold Calling & Teams Meetings, understand customer needs, position Vodafone Business solutions effectively, and closing the sale
• Capture enriched customer data (decision-maker details, current provider, contract dates, intent signals, marketing consent).
• Collaborate with Team Leaders, Marketing, and Account Managers to ensure continual build of pipeline and progression of opportunities. Maintaining accurate records of calls, interactions, and outcomes in CRM systems.
• Collaborate with marketing to co-create and execute targeted campaigns, including webinars, digital events, and content-led engagement.
• Stay current on Vodafone product offerings, competitor activity, and industry trends.
• Strict adherence to Telecommunications Consumer Protections (TCP) Code and consistently demonstrate alignment with TPG Telecom's core values
• Handle objections and provide clear, persuasive responses.
• Meet and exceed daily, weekly, and monthly sales targets.
• Provide feedback on customer trends and market insights to improve sales strategies.

What you’ll bring:

• Proven experience in acquisition-based B2B sales roles, with a strong track record of delivering results and meeting or exceeding targets
• 2–4 years of experience in business development sales (telecommunications or tech preferred)
• Strong communication skills, resilience, and a passion for engaging SMB decision-makers.
• Self-motivated with a proactive approach to problem-solving
• Understanding of SMB buying behaviours in Australia including budget cycles and procurement processes
• Ability to interpret intent signals and behavioural data to personalise outreach
• Familiarity with virtual selling environments including video calls and asynchronous communication
• Comfortable working with targets and KPIs
• Experience using CRM tools (e.g., Salesforce)[LH1.1]
• A team player with a growth mindset and a passion for customer success
  

Why Join Vodafone Business?

• Be part of a purpose-driven brand transforming how businesses connect and grow
• Access to ongoing training, mentorship, and career development
• Competitive salary and performance-based incentives
• Work with innovative products in a fast-evolving industry
  

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free, high‑speed NBN plan (up to 500 Mbps)
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts
  

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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