Outbound Sales Development Representative

What we do.

We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone.

Who we are.

Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom.

We are a true Customer Success focused organization; which means doing our best to ensure our VoIP platform and communication services are tailored to our clients specific needs; and supported with speed, knowledge, precision and friendliness.

Providing the absolute best customer experience is always our top priority.

About the role.

The Outbound Sales Development Representative generates qualified and engaged leads for net2phone Canada. Researching, prospecting and qualifying contacts for our sales team.

Marketing & Sales has one of the most effective technology stacks to help us identify and attract the right customers to our brand. When you come on board, you are using state of the art SaaS tools complete with AI to help you do your job.

What you’ll do.

As a Outbound Sales Development Representative, your main responsibilities will include (but are not limited to):

• Researching, prospecting and qualifying leads in various verticals and geographic locations across Canada
• Contact prospects through outbound phone calls
• Enthusiastically working on outbound activities, representing the company in a highly professional manner
• Successfully and accurately answering prospect questions and providing appropriate additional information to the Account Executives
• Achieving defined productivity goals
• Working closely with the SDR Manager in order to build campaigns that ensure lead quality and quantity.
• Reporting to the SDR Manager, the Sales Development Representative works closely with not only the SDR team but the sales and marketing departments as well.

What you need to be a Outbound Sales Development Representative with us.

• Proficient in English (reading/writing/speaking).
• 1+ year in retail/hospitality/software sales ideally.
• Post Secondary Education.
• Experience with Salesforce/CRM is ideal. Intermediate computer skills desired. Someone that can navigate through multiple apps/platforms with ease.
• Energetic, outgoing, charismatic, not afraid to overcome objections.
• Someone who can have a casual business conversation and convince prospects to attend a platform overview demo.
• This is a highly repetitive position, so it is important that selected candidates can follow a tailored talk track and make 85-95 calls daily.

What we offer:

• Learning opportunities and growth
• Ability to work remotely
• $2,000 in health & wellness benefits
• Paid time off, sick & family days as well as paid volunteer days
• A modern office (stand-up desks, collaborative rooms, green/outdoor space)
• A work hard/play hard mentality (volleyball, yoga, bbq’s)

Job Type: Full Time, Permanent

Schedule: Monday to Friday 8am-6pm EST, with varying shifts within these working hours.

Compensation: $40,000 CAD + commissions for this role. OTE is 52K!

If you reside in the Ottawa area- This is a in-office hybrid position: This hybrid role is a Monday to Friday work week for 37.5 hours a week, within the working hours of 8am- 6pm EST. You must attend the office 12 days a month, Tuesdays and Thursdays being required days each week.

At net2phone Canada, we believe in a human-first approach to hiring. While our recruiters personally review every application, we do utilize AI tools to assist us in organizing interview notes and ensuring we capture your insights accurately. These tools provide one of many data points in our evaluation, but all final hiring decisions are made by our team of humans.

net2phone Canada is committed to creating an inclusive environment where all candidates, employees, and clients feel like they belong. To ensure an inclusive and accessible candidate experience, accommodations are available upon request for all stages of the selection process.

To request an accommodation, please complete our online form or call 1-888-508-2749. You can also reach us by mail at 5424 Canotek Road, Ottawa, Ontario, K1J 1E9, Canada. You can find more ways to contact us and learn more about our accessibility commitment at