OT Network Administrator I-IV
Board of Water and Light · Lansing, MI ·
- Category
- Network engineering
- Experience
- 0+ years
Board of Water and Light · Lansing, MI ·
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Thank you for your interest in the BWL. We think you'll find it a rewarding and nurturing place to grow your career.
Starting Salary Range: $70,300.00 - $83,600.00Starting Salary:
OT Network Administrator I $70,300 - $83,600
OT Network Administrator II $78,100 - $93,800
OT Network Administrator III $96,400 - $117,600
OT Network Administrator IV $107,000 - $131,700
The role is responsible for planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, network devices, associated software, and communication links. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide redundancy, quality of service, and capacity planning solutions.
• Able to handle project tasks with the guidance of more senior network administrators or vendor technical support.
• Competent with most of the core technologies in use at LBWL.
• Prioritizes work effectively within guidelines provided by IT management.
• Executes a training plan as defined in annual performance evaluation process.
• Demonstrates a clear customer service/IT is a support organization mentality in all interactions.
• Expected to comply with all BWL policies and work rules.
• Predictable and reliable attendance.
• Other duties as assigned by supervisor.
Required:
CCNT or equivalent experience required. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.)
0-1 years of experience as a Network Administrator working in a secure multi-networked, Internet connected environment.
Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment.
Ability to retrieve data from computerized, typed, and written sources.
Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies.
Strong written and oral communication skills
Preferred:
Certification in one or more technologies desired: Cisco routing and switching, MPLS and/or Fortinet (within one year of employment) management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices.
Knowledge designing and implementing VLANs
The role is responsible for planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, network devices, associated software, and communication links under the direction of IT/OT Engineers and Architects. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide capacity planning solutions.
Able to complete most tickets related to network administration, including basic route/switch and ACI configuration without assistance
Able to independently complete support tickets related to network administration without assistance
Able to handle tickets under the guidance of more senior network administrators or vendor technical support.
Able to participate in the on-call rotation with as needed assistance from system administrators or more senior network administrators.
Technically competent to be assigned as the secondary resource for LBWL in at least one core technology at LBWL and able to execute upgrades and patching.
Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP
Competent with Layer 2 and Layer 3 switching.
Upgrade new and standard products, ensuring systems will operate correctly in current and future environment.
Able to self-prioritize most work with limited guidance from IT management
Executes a training plan as defined in annual performance evaluation process
Demonstrates a clear customer service/IT/OT is a support organization mentality in all interactions.
Expected to comply with all BWL policies and work rules.
Predictable and reliable attendance.
Other duties as assigned by supervisor.
Required:
CNA required or Fortinet equivalent experience required. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.)
Associates Degree in Information Management, Computer Science or similar.
3 years of demonstrated experience as a network administrator in an enterprise environment.
Knowledge designing and implementing VLANs.
Mastery of all level 1 skills.
Certification in one or more technologies desired: Cisco routing and switching, MPLS and other internet technologies, Cisco ISE and/or Radius, Fortinet, VPN and Tunneling setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, competent with CLI and GUI configuration of Cisco and Fortinet devices.
Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment.
Able to produce clear, professional written and verbal communication that clearly and concisely
communicates technical content in a manner appropriate for the intended audience.
Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies.
Ability to retrieve data from computerized, typed, and written sources.
Strong written and oral communication skills
The role is responsible for maintaining, supporting, and optimizing all local and wide area network connections, network devices, associated software, and communication links under the direction of OT Engineers and Architects. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide capacity planning solutions.
Able to identify risk and provide risk mitigation when making changes in a network environment; install and configure network devices like Fortinet FortiSwitches and FortiGate firewalls, troubleshoot network issues.
Assist in coordination of testing changes, upgrades and new products, ensuring systems will operate correctly in current and future environment; make recommendations on functional and technical improvements to the environment.
Coordinate and work with other data center teams such as Server, Storage, and Backup Operations.
Maintain Multi Factor Authentication (MFA) tokens for customer and vendor access.
Participate in performance and volume analysis and design; participate in performance improvement activities.
Identify and apply potential improvements related to the environment for an application; provide accurate and complete answers to general use and environment questions in a timely manner; provide effective on-site environment support as needed.
Accurately set severity of identified defects; provide input to training and/or documentation materials regarding latest technical and functional design change; ensure that all work is documented for future reference.
Follow quality standards; ensure effective and reliable backups are being performed and distributed properly.
Proactively address customer needs; track and anticipate volume and type of use of the environment.
Communicate accurate and useful status updates.
Plan and manage network operating system upgrades; actively participate in analyzing and evaluating emerging software and hardware technologies/standards.
Serve as liaison between teams for network planning and connectivity; develop appropriate functional and usability standards for the environments.
Plan or assist in planning network environment, including supporting existing structure and enhancements.
Upgrade new and standard products, ensuring systems will operate correctly in current and future environment.
Anticipate, identify, track, and resolve issues and risks affecting own work and work of the Application or Environment team.
Predictable and reliable attendance.
Other duties as assigned by supervisor.
Required:
This position requires knowledge equivalent to that which normally would be acquired through a Bachelor’s Degree in Business, Computer Science, Information Systems, Business, Information Technology, or a related field, or an equivalent combination of education and experience.
5 years of demonstrated experience as a network administrator in an enterprise environment.
Certification in one or more technologies desired: Cisco routing and switching, MPLS and other internet technologies, Cisco ISE and/or Radius, Fortinet, VPN and Tunneling setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, competent with CLI and GUI configuration of Cisco and Fortinet devices.
CNNP required or Fortinet equivalent experience required. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.)
Mastery of all level 1 and 2 skills.
Knowledge of and demonstrated experience with:
Enterprise-class network/ telecommunication technology understanding.
Experience with VPN and routing protocols like OSPF, TCP/UDP, IPV4, IP addressing techniques (NAT/PAT), virtual LANs, L2 Switching, L3 routing.
Experience with different firewall products (Fortinet, Cisco FMC)
Ability to retrieve data from computerized typed, and written sources.
Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies.
Strong written and oral communication skills.
Ability to be on call 24/7
Preferred:
Experience with Cisco product implementation and troubleshooting
Familiar with Linux systems administration, particularly RHEL and variants
Experience using Splunk for log analysis
The role is responsible for planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, network devices, associated software, and communication links under the direction of IT/OT Engineers and Architects. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide capacity planning solutions. The LBWL data centers and plants will be the primary focus.
Able to complete most tickets related to network administration, including basic route/switch and ACI configuration without assistance
Able to independently complete support tickets related to network administration without assistance
Able to handle tickets under the guidance of more senior network administrators or vendor technical support.
Able to participate in the on-call rotation with as needed assistance from system administrators or more senior network administrators.
Technically competent to be assigned as the primary resource for LBWL in at least one core technology at LBWL and able to demonstrate technical leadership execute in planning upgrades and patching.
Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP, OSPF, and datacenter technologies
Competent with Layer 2 and Layer 3 routing and switching.
Actively monitors the health of network resources including conducting capacity planning for future budget years.
Able to self-manage small discrete technical projects including limited requirements to delegate tasks to others or obtain assistance to others without management involvement.
Independently author standards documents for use within the department.
Able to self-prioritize most work with limited guidance from IT/OT management
Provide mentoring and training to less senior system administrators in both technical and professional areas.
Actively engaged helping both peers and junior personnel raise the bar on their performance.
Research and determine new technologies to be deployed to meet evolving needs at LBWL.
Expected to comply with all BWL policies and work rules.
Predictable and reliable attendance.
Other duties as assigned by supervisor.
Required:
CNNP required or Fortinet equivalent experience required. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.)
Bachelors Degree in Information Management, Computer Science or similar.
8 years of demonstrated experience as a network administrator in an enterprise environment.
Knowledge designing and implementing VLANs.
Mastery of all level 1-3 skills.
Certification in one or more technologies desired: Cisco routing and switching, MPLS and other internet technologies, Cisco ISE and/or Radius, Fortinet, VPN and Tunneling setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, competent with CLI and GUI configuration of Cisco and Fortinet devices.
Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment.
Clearly able to navigate charged political or interpersonal situations to calm the waters and focus on remediation of technical challenges.
Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience.
Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies.
Ability to retrieve data from computerized, typed, and written sources.
Strong written and oral communication skills.
Must be able to remain in a stationary position for much of the working day. The person in this position needs to move about inside the office environment. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must communicate frequently with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/ below the knee level or reach above head. On occasion, may need to use stairs.
Constantly works in a temperature-controlled office environment.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not to be construed as an exhaustive list of all duties, responsibilities and skills that may be required of the employee. Management reserves the right to add, remove, or otherwise alter these duties, responsibilities, and skills at any time.
Why Should You Apply?
Competitive wages, employee development, and opportunity for professional growth.
Robust time off benefits including vacation, free choice, sick leave, parental leave and 11 paid holidays.
Comprehensive benefits package offered including medical, prescription, dental, life insurance, long-term disability, employee assistance program.
Voluntary benefits including vision, supplemental and dependent life insurance, flexible spending, AFLAC options, LifeLock anti-theft, long term care, tuition reimbursement, and BWL's Home Purchase Plan – Forgivable $5,000 loan for purchase of a home in Lansing.
Retirement programs including 401(a) Defined Contribution Plan (DC) (100% company paid up to 9.5 % of base salary for BU positions and up to 13% of base salary for NBU positions), 457 Deferred Compensation matches up to $2,500 per year.
Post retirement benefits offered at the respective level of coverage, co-pays and health care premium, at the same level as active employees.
Two fitness centers located on site open 24/7, work life balance program, employee assistance program, free parking and much more!
About BWL:
The Board of Water & Light serves Lansing, Michigan, and surrounding areas with electricity, water, and steam. Lansing's city charter vests the BWL with full and exclusive management of water, steam, and electric services for or the city. The American Public Power Association has honored the Lansing Board of Water & Light as one of the country's best publicly-owned utilities.
The Location:
Lansing lies at the heart of the Great Lakes State and offers all the beauty and splendor of the four seasons. A haven for swimming, boating, fishing, snowmobiling, golf, and hunting, mid-Michigan is also just a couple hours from premier skiing and one of the most beautiful freshwater lakeshores in the world on our Lake Michigan Coast. Lansing itself is only minutes and miles away from two of the nation’s premier universities, Michigan State University and the University of Michigan, and boasts miles of walking, running, biking trails, Potter Park Zoo, professional sports, the arts, and fine dining.
THE BOARD OF WATER & LIGHT IS AN EQUAL OPPORTUNITY EMPLOYER
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