Optician (Eyewear Consultant) - Vision Clinic

Bilingual skills are a plus! We value team members who can connect with and support patients from diverse backgrounds. No prior medical office experience? No problem—we provide comprehensive training to help you succeed.

WHAT WE OFFER:

• Starting wage of $16.00 per hour based on experience
• 6.5 paid holidays per year
• 2 Floating Holidays
• Approximately 10 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

ESSENTIAL RESPONSIBILITIES:

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout the office, properly communicating delays.
• Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).

EDUCATION AND/OR EXPERIENCE:

• High school graduate or equivalent.
• Sales/retail experience is preferred.
• Previous optician experience is a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

• Physical Activity: Talking, Hearing.
• Physical requirements: Sedentary work. Involves sitting most of the time.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.