Operations Specialist

Job Summary

Responsible for planning, coordinating, and improving daily logistics and delivery operations to ensure efficient and timely service.

Responsibilities

• Plan and coordinate daily delivery and collection operations to meet service deadlines and optimize resource use
• Manage delivery schedules, route planning, and allocate resources to maximize operational efficiency
• Monitor delivery progress and proactively resolve operational issues and delays to maintain service quality
• Collaborate with customers, drivers, vendors, and logistics partners to ensure smooth delivery processes
• Track operational performance metrics and prepare detailed reports to support continuous improvement
• Maintain accurate logistics documentation and delivery records for compliance and audit purposes
• Identify and implement opportunities to improve operational efficiency and reduce costs
• Ensure all logistics operations comply with company procedures and relevant regulations

Preferred competencies and qualifications

• Bachelor's degree in Logistics, Supply Chain, Engineering, Business, or related field
• Fresh graduates with relevant qualifications are welcome to apply
• Singapore Class 3 or Class 4 driving licence
• Proficiency in Microsoft Office, especially Excel
• Strong planning, coordination, and problem-solving skills demonstrated in logistics contexts
• Effective communication and stakeholder management skills to facilitate collaboration
• Ability to work independently in a fast-paced environment