Operations Product Manager, ICP-OES (Woodbridge, ON)

Purpose

PerkinElmer is seeking an Operations Product Manager to support the ongoing execution of the product portfolio for the ICP-OES product line. This role has dedicated ownership of the day-to-day operational product management work that keeps the existing portfolio running smoothly and competitively.

The Operations PM is a junior-to-mid-career product management role that operates under the day-to-day direction of the Strategic Product Director. They are expected to execute with discipline, escalate intelligently, and develop toward broader product management responsibility over time.

Location: Woodbridge, ON

Responsibilities

SKU & Lifecycle Management

· Maintain the product line's SKU catalogue — adding new configurations, managing change notifications, and retiring discontinued products in coordination with Operations and Supply Chain

· Support product lifecycle decisions (introduce, sustain, end-of-life) by preparing the operational analysis that informs the business unit

· Own end-of-life communications and phase-out execution for discontinued products — coordinating inventory rundown, customer notification, and field communication

· Maintain accurate product documentation — specifications, compatibility matrices, regional configuration guides — as the product line evolves through sustaining changes

Pricing Administration

· Administer and maintain the product line price book — updating pricing in systems, managing price exception tracking, and preparing periodic price review data for the Strategic Director’s approval

· Support periodic list price review cycles: gathering competitive pricing data, preparing margin analysis, and coordinating system updates following approved changes

· Process special pricing requests within delegated authority limits escalate above-threshold requests to the Strategic Director with supporting data

Quality & Supply Chain Support

· Serve as the first point of triage for field quality escalations and supply chain issues — gathering information, routing to the appropriate owner (Quality, Manufacturing, Supply Chain), and tracking resolution to closure

· Maintain live escalation tracker for the product line; provide regular status updates to the Strategic Director and VP of Atomic Spectroscopy

· Coordinate with Operations and Supply Chain on parts availability, lead times, and backlog — communicating timeline impacts to commercial stakeholders

Commercial Operations Support

· Support the sales organisation with product configuration guidance, compatibility questions, and order-specific queries that require product management input

· Maintain and update competitive comparison resources, product FAQs, and technical specification sheets as product and competitive information evolves

· Track key product line KPIs — order intake, backlog, inventory, and field feedback — and provide regular reporting to the Strategic PM

· Support NPI launches with operational readiness tasks: SAP setup, price book entry, configuration guide development, and sales team resource publication

Qualifications & Experience

Required

· 4–7 years of experience in product management, technical marketing, product operations, or a closely related commercial or operational role within scientific instrumentation, analytical instruments, or laboratory equipment

· Familiarity with product lifecycle management concepts: SKU management, pricing administration, and product change management

· Strong organisational skills and attention to detail — able to manage multiple concurrent operational workstreams without losing accuracy or follow-through

· Experience working cross-functionally with Operations, Supply Chain, Quality, and commercial teams in a matrixed organisation

· Proficiency with ERP systems (SAP preferred) for product data management, pricing, and order management

· Bachelor's degree in Chemistry, Engineering, Business, or a related discipline

Preferred

· Scientific or technical degree with hands-on laboratory experience — providing the technical grounding to understand product specifications and customer application context

· Experience supporting a product launch in a product management or technical marketing capacity — familiarity with launch readiness tasks and go-to-market execution

· Familiarity with analytical instrument categories relevant to the product line: atomic spectroscopy, chromatography, or materials characterisation

Equal Opportunity

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

The annual compensation range for this full-time position is $110,000.00 to $120,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.