Operations Manager, Primary Health Care

Contribute to implementing a new Primary Health Care operating model, starting with our Dental Service and shaping future services across regional and remote WA.
Lead multidisciplinary teams delivering outreach care to communities across the state who'd otherwise go without.
Real breadth: workforce leadership, budget management, stakeholder relationships and oversight of safety, quality and performance all in one role.
Permanent, full-time role based at Jandakot, with hybrid flexibility and free onsite parking.

About the team RFDS WA delivers medical, dental, mental health and other community health services across regional and remote WA through outreach clinics, visiting services, fixed-site medical centres and community-based programs. This role leads one of two Operations Manager positions in the team, with an initial focus on the Dental Service, deploying Dentists and Dental Assistants to regional and remote communities for one-to-two-week rotations (FIFO and DIDO) while the broader service model continues to evolve toward an integrated, multidisciplinary, geographically based structure.
About the role

Provide operational leadership and line management to a support team and casual pool of dentists and dental assistants, owning rostering, logistics and site-based relationships with Host facilities.
Lead accreditation readiness, compliance and quality improvement in a highly regulated environment, working closely with Clinical Leads on governance and clinical escalations.
Build the operating model and stakeholder relationships, internally and with government, ACCHOs and community partners, that strengthen access, equity and outcomes for underserved communities.

About you

Experience managing logistics, rostering and people for a remote or dispersed workforce.
Comfortable operating in a highly regulated, accredited healthcare environment, with a working understanding of compliance requirements.
Experience with electronic medical record systems such as Best Practice or Dental4Web is an advantage.
Clinical background advantageous but not essential.
Tertiary qualification in Health Management, Business, Public Health, Nursing, Allied Health or a related field, or equivalent experience in operational leadership within health, community or human services.

Apply nowSubmit your resume and a brief cover letter outlining your experience and suitability for the role. Applications will be reviewed on an ongoing basis, with interviews scheduled accordingly. Applicants are encouraged to apply as soon as possible.
This position is open to applicants with relevant rights to work in Australia.
About usThe Royal Flying Doctor Service WA (RFDS WA) supports more than 20,000 patients each year across the largest health jurisdiction in Australia. From bases in Perth, Broome, Port Hedland, Kalgoorlie and Meekatharra, our dedicated teams deliver emergency care, primary health and industrial services through world-class aviation, clinical and support systems. Our strategy focuses on workforce capability, safety leadership and expanding access to care for those who need it most.
Our commitment to Diversity and InclusionAt RFDS WA, we are committed to ensuring inclusive workplaces where everyone feels valued, respected and able to contribute. We welcome people from all backgrounds including people of diverse cultures, abilities, gender and sexual identities, beliefs, and those with family or caring responsibilities.
If you require any reasonable adjustments during the application or recruitment process, please let us know, as we are committed to ensuring an equitable and accessible experience for all.