Operations Manager (PMO experience)

As an Operations Manager, you will serve as the PMO Manager providing leadership and oversight for a team of nine Project Coordinators. This role is responsible for driving project governance, operational excellence, and successful delivery of organizational objectives. Along the way you'll get to:

What you'll do at Insight

• Lead and oversee a team of Project Coordinators, providing direction, coaching, and performance support.
• Establish and maintain project management governance, ensuring adherence to processes, standards, and best practices.
• Monitor and optimize resource utilization to support effective project delivery and operational efficiency.
• Drive achievement of key performance indicators (KPIs) and alignment with organizational goals and business objectives.
• Manage stakeholder relationships, ensuring effective communication, collaboration, and issue resolution across cross-functional teams.
• Provide leadership in project planning, execution, risk management, and continuous improvement initiatives.
• Support strategic decision-making through reporting, performance analysis, and operational insights.

What you'll need to join Insight

• 7-10 years of overall professional experience
• 3-5 years of people management and/or leadership experience is a must
• Demonstrated leadership capabilities, including the ability to motivate, guide, and develop team members
• Proficiency in Microsoft Office Suite, with strong PowerPoint skills required
• Experience with Smartsheet and/or Microsoft Project is advantageous
• PMP and Lean Six Sigma certifications are considered preferred but not required
• Ability to effectively manage and support a team of Project Coordinators
• Strong organizational, coordination, and problem-solving skills
• Experience within IT or technology environments is preferred